IT Asset Management Associate (Temporary)
Natick, MA, United States
ABOUT THE TEAM: The IT Asset Management Associate is responsible for the execution of Information Technology Asset Management (ITAM) processes to ensure a compliant and optimized IT hardware and software environment. The team is responsible for cataloging, tracking, and managing IT hardware inventory and software licensing for both end users and the overall IT infrastructure of the company. This includes working directly with end users, desktop support technicians, IT systems administrators and management.
Responsibilities
Record, track and maintain equipment inventory including IT hardware and software licensing.
Maintain an orderly inventory and overall storage facility
Accurately record ITAM transactions into ITSM/ITAM system Receive Assets back into stock
Assign Assets
Dispose of Assets as needed
Assign/Unassign software licenses
Monitor appropriate inventory levels, escalate to procure new stock as necessary. Refill IT Vending machine
Refill and organize IT Support hardware room
Provide ad-hoc reporting as needed to support business decisions and provide info for trend analysis
Qualifications Strong initiative, self-motivation, and ability to complete tasks on time.
Attention to detail
Strong organization skills
Analytical and problem-solving skills.
Customer focus and dedication to customer satisfaction.
Ability to maintain calm demeanor under client deadline pressures.
Written and verbal communication skills
Ability to handle multiple priorities with minimal supervision.
Ability to work well in a fast paced, team environment.
Experience with Excel
Experience with ITSM/ITAM systems (ServiceNow) preferred