Director of Patient Care

Tulsa, OK, United States

The School of Dental Medicine ( SDM ) Dental Clinic is seeking a Director of Patient Care to oversee both the patient outreach programs and clinical dental staff. The Dental Clinic is an integral portion of the student experience and serves the Buffalo community through patient care and outreach. This position will supervise Dental Care Coordinators, Dental Hygienists, and Dental Assistants. The Director will report to the Associate Dean for Clinical Affairs and will work closely with others on the leadership team including, but not limited to the Program Directors and clinic administrators. This position will collaborate to ensure the highest quality patient care is a priority.

The Director’s primary responsibilities are as follows:

Drive process improvement in the patient care life cycle to achieve high patient satisfaction.

Responsible for staff management of the Pre-Clinic Senior Dental Assistants, Post Graduate Dental Assistants, Dental Hygienists, and the Dental Care Coordinators.

Oversight of operations for various outreach programs including, Schools Based Health Programs, Mobile Dental Units, Veterans Programs, and Give Kids a Smile.

Collaborate with faculty leads and program directors to ensure clinic staffing levels are adequate to deliver excellent patient care.

Ensure patient care and satisfaction is consistent and of the highest quality so that both student and patient are treated correctly and pleased.

Advance strategic objectives as defined by the Associate Dean and SDM .

Collaborate with business and operations departments on Human Resource and Finance procedures. This includes, but is not limited performance programs and evaluations, recruitment, retention, and professional growth/development.

Serve on various SDM committees related to clinical operations and SDM objectives.

Working at UBF comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our UBF benefits website to learn about our benefit packages. About The University at Buffalo

The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo .

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications

Bachelor’s degree in a related field, two+ years of experience in the dental or healthcare industry, management and patient experience.

Preferred Qualifications Master’s degree in health administration, business, or related field.

Five + years of experience in dental or healthcare patient experience.

Physical Demands Salary Range

Salary Range $80,000 - $100,000

Additional Salary Information

Additional Salary Information The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.

Type

Type Full-Time

Campus

Campus South Campus

Posting Alerts

Special Instructions Summary

Is a background check required for this posting?

Is a background check required for this posting? Yes

Background Check Notification For non-internal applicants: a selected candidate will have to complete and pass a background check prior to appointment.

Contact Information

Contact's Name

Contact's Name Matthew Delaney

Contact's Pronouns

Contact's Title

Contact's Title SDM Unit Business Officer

Contact's Email

Contact's Email [email protected]

Contact's Phone

Contact's Phone 716-829-3733

Posting Dates

Posted

Posted 03/20/2024

Date to be filled

Date to be filled 05/01/2024

References

Number of References Required

Number of References Required 3

Reference Cutoff Date

Instructions to Applicant

Supplemental Questions Required fields are indicated with an asterisk (*).

* Please indicate your current employment affiliation with the University at Buffalo. Faculty

Faculty Student Association (FSA)

Research Foundation Employee

State Classified

State Professional

UB Foundation

TA/GA

Student

No Current Employment Affiliation

* How did you first hear about this employment opportunity? AcademicKeys.com

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Conference

Personal Referral

UBJobs.buffalo.edu

Other

UB is an AA/EOE and welcomes all to apply including veterans and individuals with disabilities. Arrangements will be made if an applicant has a disability in order to provide access to the application, interview and selection process upon request. Reasonable accommodation requests must be made in a timely manner by email at [email protected] or by phone (716) 645-2266.

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