Operations Coordinator

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Operations Coordinator

Full Time Memphis, TN, US

3 days ago Requisition ID: 2198

Operations Coordinator

HolmesRoadOffice

WorkSchedule: Monday-Friday 6:00pm-4:00am (Night Shift)

Position Overview:Responsibleforthedailyitemslistedbelowwithregardtocoordinatingtrucksanddriversforoptimalplanning;CommunicatingwithC/S,Safety/Compliance.

EssentialJobFunctions:

• ResponsibleforthedivisionaldriversasdirectedbytheOperationsManager


• AssistinPlanningdriversforcontinuousexecutionofmoveswithoutdelaysinassignments


• AssistinPlanningdriversforsuccessfulstartsforthenextday.


• Assistdriverswithanyissuesinrelationtopickupnumber,sealissues,DOTcompliance,customerissues


• Employeeisresponsibleforthetracking/tracing,railbilling,aswellasthetimelycommunicationtocustomersanddispatchteammembers


• Lastfreedaymanagement


• Requestingemptyreturnsandreservationstimelytoavoidadditionaldelaysorcostexposure


• Streetturningequipmenttominimizeadditionaldraysandmaximizeopportunitieswithavailableequipment


• Performallnecessaryreviewofinventoryonyard,loadsorempties,toplanfordeliveryorterminationofequipment.


• Pullingdriverpayforreviewdirectlywithdriversforaclearunderstandingofproductivity/improvementwherenecessary


• ReviewweeklycompanypayrollreportingwithOpsManagertoaddressanylowperformers.


• AssistincreatingacultureoftrustandcooperationwiththeOwnerOP/CompanyDriverstoensuretheirsuccessandthesuccessofthecompany.


• AnyissuesrelatedtodispatchmustbecommunicatedtimelytotheOperationsManager


• Anydelaysrelatedtoon-timedeliverymustbecommunicatedtimelytothecustomerservicerepresentative


• Trainingdriversontablet/mobileappsforbetterunderstandingofjobrequirementsaswellastoincreasedriverproductivity

OtherAssignedDuties:

• WorkwithdriverstoensuretheyarefollowingDOTregulations


• Cohesiveefforttoensurealldriversarenotifiedofupcomingexpirationsandsafetytraining


• Communicatewithotherdivisionalteamstofindopportunitiestoutilizeallequipmentforreloadingopportunities


• Communicatedailywithdivisionalteammembersonallobjectivesforoperationstobesuccessful


• Assisttoimproveoveralldriverretention


• ConfidentialData:Driverpayinformation,customeraccounts,dispatchactivities


• Otherdutiesasassigned

SkillsandKnowledgeDesired:

• Communication


• Organizationalandtimemanagementskills


• Excel


• DOTRegulations


• ComputerLiterate


• Abilitytomulti-task

Supervisionofothers:

• Drivers

***Job description and responsibilities are subject to change at any time at the discretion of the Operations Manager due to operational needs***