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Vetted Solutions

Memphis / Global

Operations Coordinator

  • $42.000 - $66.000

Job Summary

Salary Range:
$42.000 - $66.000
Apply Now

Job Description

Role: On-site banking center supervisor responsible for overseeing daily operations, staff supervision, and customer service.

Responsibilities Supervise tellers to ensure professional customer service and support marketing initiatives.

Monitor and train transactional staff, support cross-selling, and promote product knowledge.

Ensure compliance with policies, procedures, and regulatory requirements.

Oversee cash operations, including vault, ATM, and cash handling, maintaining security and accuracy.

Manage risk and conduct audits to uphold internal controls and mitigate operational losses.

Lead client experience efforts by resolving customer issues promptly and efficiently.

Assist in team management, performance evaluations, training, and staff development.

Support sales efforts through referrals and product explanations.

Handle scheduling, workflow, and ensure adherence to security policies.

Perform miscellaneous duties to meet center goals and compliance standards.

Qualifications High school diploma or GED required; bachelor's degree preferred.

2-5 years of relevant experience or equivalent education and training.

Skills & Equipment Proficiency in Microsoft Office suite.

Strong leadership, communication, and customer service skills.

Ability to manage operational risk and ensure compliance.

Licenses & Certifications: None required.

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