Product Operations Coordinator

Memphis, TN (in-office, with occasional travel)

Reports to: Product Operations Manager

About Allure Bridals

Allure Bridals is a leading bridal and formalwear company based in Memphis, TN, with a portfolio spanning bridal, bridesmaids, prom, quince, and menswear across brands like Allure Bridals, Madison James, Wilderly, Abella, Portia & Scarlett, and more, along with exciting licensed collaborations. We're a close-knit, fast-moving team that partners with retailers across the country to bring beautiful product to life.

About the Role

We're looking for a Product Operations Coordinator to own the scheduling and coordination side of our sample logistics across loan programs, tester programs, and trunk show calendars. You'll be the friendly, reliable point of contact for our bridal and prom retailers on order and sample status, while also providing hands-on, local support in our Memphis headquarters for markets, photoshoots, and other product needs.

This role is distinct from our Sample Inventory Coordinator, who manages the physical handling of samples. You'll be the retailer-facing voice keeping everything on schedule and on track.

What You'll Do

Sample & Trunk Show Scheduling

Build and maintain the shipping schedule, including generating labels and coordinating pickups for trunk shows across the organization

Coordinate with the marketing team to keep website and social posts accurate for all Trunk Shows, Ultimate Preview Shows, and Designer Events

Track outbound and inbound orders, flagging delays or discrepancies before they become retailer issues

Work closely with our Sample Inventory Coordinator on timing, and step in to help with physical samples if a backlog arises

Retailer Relationships

Serve as the primary point of contact for bridal and prom retailers on trunk show bookings, building genuine rapport with repeat store contacts

Respond quickly and warmly to retailer questions about shipping, timing, and order details

Flag recurring retailer feedback or friction points to the Product Operations Manager and product team

Sample Check-In & Production Accuracy

Help check in new samples from factories ahead of sales meetings, confirming they're accounted for and ready

Review incoming samples against requested production changes for accuracy

Relay notes or needed adjustments to the Product Operations Manager promptly so corrections can be made with the factory

Product & Market Support

Prepare samples and materials for market events

Provide local Memphis-based support for markets, photoshoots, and other product needs as they arise

Support the Product Operations Manager across prom, bridal, quince, and menswear categories

Fill day-to-day product support gaps as needed, with occasional travel, including store visits to assist with trunk shows or events in person

What You Bring

Proficiency in Microsoft Office Suite, with strong Excel skills (formulas, tracking sheets, data organization)

High level of organization with a proven ability to manage multiple deadlines and shipping schedules at once

A warm, confident communicator comfortable being the face of the company to retailers, as well as coordinating internally

Strong attention to detail, especially for catching production discrepancies against original specs

Comfortable in a fast-paced, in-office environment with year-round demands, and open to occasional travel

Prior experience in apparel, bridal, or wholesale logistics is a plus

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