Create Email Alert

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • CSL Plasma

    Customer Service - Donor Support Technician_

    Jonesboro

    Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

    Job Source: CSL Plasma
  • Shepherd Center

    Donor Services Specialist

    Atlanta, GA, United States

    Donor Services Specialist page is loaded Donor Services Specialist Apply locations Atlanta, GA time type Full time posted on Posted 7 Days Ago job requisition id R2937 Shepherd Center, located in Atlanta, Georgia, is a private, not-for-profit hospital specializing in medical treatment, research and rehabilitati

    Job Source: Shepherd Center
  • Planet

    Customer Support Technician I

    Atlanta, GA, United States

    • Ending Soon

    Planet DDS is a dynamic and rapidly growing dental software company, serving over 13,000 practices across the United States with over 118,000 users. The company delivers a complete platform of cloud-based SaaS solutions for dental practices, including Denticon Practice Management, Apteryx Imaging, Cloud 9 Ortho Practice Management, and Legwork Pati

    Job Source: Planet
  • Planet DDS

    Customer Support Technician I

    Atlanta

    Job Description Job Description Planet DDS is a dynamic and rapidly growing dental software company, serving over 13,000 practices across the United States with over 118,000 users. The company delivers a complete platform of cloud-based SaaS solutions for dental practices, including Denticon Practice Management, Apteryx Imaging, Cloud 9 Ortho Pra

    Job Source: Planet DDS
  • AMR Corp.

    Support Service Technician

    Stone Mountain, GA, United States

    More Information about this Job Job Description Summary : Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, prim

    Job Source: AMR Corp.
  • Global Medical Response Inc

    Support Service Technician

    Stone Mountain, GA, United States

    Job Description Summary : Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency a

    Job Source: Global Medical Response Inc
  • Key Training Center

    Technical Support / Customer Service Job

    Atlanta, GA, United States

    We are looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. Moreover, technical support officers need to talk to customers directl

    Job Source: Key Training Center
  • Converge Technology Solutions

    Managed Services - Customer Support Specialist

    Atlanta, GA, United States

    Job Title: Customer Support Specialist (Wednesday to Saturday - 7:00 AM to 6:00 PM CST) As a Customer Service/Customer Support Specialist you will be responsible for the day-to-day support of our Help Desk Clients. By leveraging customer service skills and having an understanding of today's technologies, you will solve a wide variety of challenges

    Job Source: Converge Technology Solutions

Customer Service - Donor Support Technician

Atlanta, GA, United States

Job Description

Job Description Summary

Responsible for preparing the donor, donor area and equipment for the pheresis process.

Job Description

Main Responsibilities

1. Prepares the autopheresis machine for the pheresis process.

2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

3. Disconnects the donor when the process is complete.

4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.

5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.

6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.

7. Alerts Group Leader or Supervisor of donor flow issues.

8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).

9. Understands the policies and procedures associated with hyper immune programs at the center if applicable.

10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

11. Maintains confidentiality of all personnel, donor and center information.

12. May be cross-trained in other areas to meet the needs of the business.

13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

14. Perform job-related duties as assigned.

Education

•High school diploma or equivalent required

Experience

•Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience

•Must be able to perform basic math calculations

Working Conditions (physical & mental requirements)

•Ability to understand, remember and apply oral and/or written instructions

•Ability to understand and follow basic instructions and guidelines

•Must be able to see and speak with customers and observe equipment operation.

•Occasionally perform tasks while standing and walking up to 100% of time

•Reach, bend, kneel and have high level of manual dexterity

•Occasionally be required to lift and carry up to 25 pounds

•Fast paced environment with frequent interruptions

•Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens •Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

•Required to work overtime and extended hours to support center operational needs.

Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings.

If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate.

CSL offers the following benefits for this full-time position, most are effective the first day of hire: Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.

Our Benefits

CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma.

We want CSL to reflect the world around us

As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.

Do work that matters at CSL Plasma!

#J-18808-Ljbffr

Apply

Create Email Alert

Create Email Alert

Customer Service - Donor Support Technician jobs in Atlanta, GA, United States

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.