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CSL
Decatur, GA, United States
Job Description Job Description Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process. 2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the pro
Job Source: CSLDH Pace
Peachtree Corners, GA, United States
Overhead Door Company of Atlanta™ , a DH Pace Company, Inc., is currently looking for a Customer Service Representative to join our team in Peachtree Corners, GA. Must be able to work Saturdays. The ideal candidate must have a strong attention to detail, excellent communication skills, the ability to multi-task, and work efficiently in a fast-pac
Job Source: DH PaceCenturion Health
Atlanta, GA, United States
Job Details Job Location GA, Atlanta - Atlanta Regional Office - Atlanta, GA Position Type Full-Time Education Level Bachelor's Degree Travel Percentage Up to 50% Job Shift Day Job Category Corporate Description Centurion is proud to be a leading provider of comprehensive healthcare services to correctional facilities, state hospitals, and
Job Source: Centurion HealthDave & Buster
Atlanta, GA, United States
Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vis
Job Source: Dave & BusterWelcomeHome Software
Atlanta, GA, United States
Founded in 2019, WelcomeHome provides an industry-leading SaaS Customer Relationship Management (CRM) platform for senior living operators. Since product launch, our company has experienced dramatic growth, fueled by passionate clients. This role is hybrid, in person at our Atlanta HQ on Monday/Wednesday/Friday after your initial onboarding period
Job Source: WelcomeHome SoftwareEyeQ Monitoring
Atlanta, GA, United States
REPORTS TO: Customer Support Manager Based in Atlanta, GA, EyeQ Monitoring provides industry-leading security and business intelligence solutions to a variety of business sectors throughout the US. EyeQ Monitoring is looking for an upbeat, customer service oriented individual to provide exceptional customer service to all our clients.Joining a team
Job Source: EyeQ MonitoringCorridor
Atlanta, GA, United States
** Customer Support Specialist** **Job Category****:** Sales & Marketing **Requisition Number****:** CUSTO001633 Showing 1 location **Job Details** **Description** **FlightBridge Customer Support Specialist** FlightBridge is the only online booking tool completely tailored to private aviation. Aircraft operators and FBOs now
Job Source: CorridorKaleris Company
Atlanta, GA, United States
Kaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for
Job Source: Kaleris CompanyAtlanta, GA, United States
Planet DDS is a dynamic and rapidly growing dental software company, serving over 13,000 practices across the United States with over 118,000 users. The company delivers a complete platform of cloud-based SaaS solutions for dental practices, including Denticon Practice Management, Apteryx Imaging, Cloud 9 Ortho Practice Management, and Legwork Patient Relationship Management. Planet DDS is committed to creating value for its dental practice clients by solving the most urgent challenges facing today's dental practices.As a Customer Support Technician, you will play a key role in ensuring a positive customer experience by providing advanced technical support and resolving complex issues. This position requires excellent problem-solving skills, and the ability to communicate technical information in a clear and concise manner. The Customer Support Technician will also contribute to knowledge base documentation and collaborate with other departments. This is a hybrid role working 2x per week in one of our office locations (Irvine, CA | Phoenix, AZ | Atlanta, GA | Akron, OH)Job DutiesProvide technical support to customers via various channels, including phone, email, and chat.Troubleshoot and resolve technical issues related to the company's products or services.Collaborate with other teams to address and resolve customer problems effectively.Contribute to the creation and maintenance of a comprehensive knowledge base.Document common issues, resolutions, and best practices for internal and external use.Share insights and findings with the team to enhance overall technical support capabilities.Communicate technical information in a clear and understandable manner to non-technical customers.Ensure timely and accurate updates to customers regarding the status of their technical issues.Identify and address customer concerns, ensuring a positive customer experience.Proactively identify opportunities to improve processes and enhance the overall customer support experience.Collaborate with other departments, including product development and quality assurance, to provide feedback and contribute to product improvement.Skills and Qualifications 1-2 years of relevant experience in technical support or related field, with a focus on troubleshooting and problems-solving.Bachelor's degree in a relevant field or equivalent work experience.Proficient in using support tools and software.Acquire deep understanding of the company's products or services.Knowledge of relevant technologies, platforms, and systems.Excellent written and verbal communication skills.Ability to convey technical information to non-technical customers.Proven ability to lead and mentor a team.Strong interpersonal skills and the ability to work collaboratively.Nice to have: Prior experience with Planet DDS software (Denticon, Apteryx, Cloud 9 and/or Legwork)Dental industry backgroundPLANET DDS CORE IDEOLOGY Why are we here?Unleashing dentists and their staff to focus on patient care.Where are we headed? In the next 5 years, Planet DDS will remain the leading provider of cloud-based technology solutions in North America, expanding to serve more than 25,000 dental practices.How do we get there?To encourage measurable progress toward our vision and make the best decisions on behalf of employees and customers, we adopted a set of common values:Collaborative - Working independently and across teams, we create scalable solutions to enable company growthEmpathetic - We are educated on the experience of our customers and feel vested in their successAccountable - We feel ownership for the quality of our work and take pride in the positive outcomesTrustworthy - We operate with integrity and honest, making promises we know that we can keepAmbitious - We are driven by our ability to make a long-term, positive impact on the lives of dental market leaders
Customer Support Technician I jobs in Atlanta, GA, United States
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