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FirstPRO
Bala Cynwyd, PA, United States
The Help Desk Analyst is responsible for the day-to-day maintenance and support of various systems, which includes workstations, printers, mobile devices, etc. The Analyst is also tasked in identifying and troubleshooting application issues and issues resolution or escalation. This is a contract-to-hire role with compensation up to $28.00/hr., base
Job Source: FirstPROUniversity of Pennsylvania
Philadelphia
University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportu
Job Source: University of PennsylvaniaPeopleShare Inc
Bala Cynwyd, PA, United States
Our client in Bala-Cynwyd is seeking a Help Desk Analyst to join their growing team! Start your career with a company that has been in business for over 45 years! Help Desk Analyst Job Details: Schedule: Monday-Friday 8a-430p Pay Rate: $60k-$64k Healthcare Benefits after 30 days Help Desk Analyst Job Description: Provide day-to-day main
Job Source: PeopleShare IncIntern U
Bryn Mawr, PA, United States
MAJOR RESPONSIBILITIES AND DUTIES Help Desk and User Support Answer inbound telephone and email desktop and systems support requests. Responsible for all end user software support, including: Windows based operating systems, Microsoft Office suite, and financial industry applications. Responsible for all end user hardware support including: a demon
Job Source: Intern UParasol Alliance
Harleysville, PA, United States
Position Mission Service Desk Analysts will provide exemplary service from start to finish of any customer interaction by following best practices and procedures. They will be leaders in the field of technology, masters of providing precise information and quick resolve to the customer's satisfaction. Responsibilities Level 1 support for all cli
Job Source: Parasol AlliancemPower Software Services
King of Prussia, PA, United States
Job Summary: This position serves as an Information Security Associate for the Information Technology Management (ITM) department, and as a technical support analyst for the organization. Responsibilities & Duties: Information Security (IS) Assist with the coordination and execution of IT security projects for the organization under the guidanc
Job Source: mPower Software ServicesOliver Healthcare Packaging
Feasterville-Trevose, PA, United States
Desktop Support Analyst PositionSummary: Thedesktop support analyst is responsible for providing technical assistance andsupport related to computer systems, hardware, and software. The positionrequires experience in Windows, MS-Office, Office 365, basic networking, andend-user support for both local and remote employees. CompTIA or Microsoftcerti
Job Source: Oliver Healthcare PackagingParasol Alliance
Harleysville, PA, United States
Position Mission Service Desk Analysts will provide exemplary service from start to finish of any customer interaction by following best practices and procedures. They will be leaders in the field of technology, masters of providing precise information and quick resolve to the customer's satisfaction. ** Responsibilities ** Tier 1 support for
Job Source: Parasol AllianceLansdale, PA, United States
Mandatory Skills
Pharma / Lab applications support experience.
GMP, GDP, Data integrity knowledge
Operational support experience, ITIL knowledge
Analyzing, troubleshooting issues in lab environment
LabX / working with lab instruments
Job Description: Worked in Pharma / Lab applications
S hould have GMP, GDP, Data integrity knowledge
Perfer working or interacted with Mettler instruments
Experience in SNOW : Request Management, Incident Management, Knowledge Management, Problem Management, Disaster Recovery, System Monitoring, System Maintenance
Manage tickets requiring interaction with vendor, Tier 3 (Mettler Toledo)
Mettler to perform upgrades and patches (e.g. MR and PR releases) coordinating activities through AMS per
AMS to understand and coordinate with infrastructure teams for unplanned infrastructure outages
Work on integration with LIMS systems.
Project Team and PT-HCL will provide KT as defined by RMO process
Disaster Recovery (e.g. Testing) and backup activities
Support to field How-To questions based on Lab X work instructions and job aids
Must have working knowledge of the process to effectively troubleshoot incidents
Email Alert for IT Support Analyst for Lab Systems jobs in Lansdale, PA, United States
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