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Customer Service Representative

Naperville, IL, United States

Woody Buick GMC in Naperville is Chicaogland's largest GM Dealership. We are a family-owned dealership focused on customer satisfaction and community. We are seeking Customer Service Representatives capable of smiling through the phone, and eager to provide exceptional service in our call center.

Compensation: $20.00 hourly

Responsibilities:

Respond quickly to customers through phone, email and text.

Set appointments for sales and service.

Provide basic product information.

Direct inquiries to the appropriate department or individual.

Seek opportunities to provide an exceptional experience for everyone.

Maximize individual productivity, quality and customer service.

Qualifications: High School diploma or equivalent

Positive attitude, friendly demeanor and eager to learn

Goal oriented

Demonstrate exceptional customer service and organization

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Ability to multi-task, organize and prioritize work

Capable of typing 40+ words per minute

Basic computer skills

Valid in-state driver's license

Benefits: Aggressive compensation plan including hourly and performance pay

401(k)

Health, dental, vision and life insurance

Paid vacation

Employee vehicle purchase discount

Positive work environment

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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