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Delivery Helper

Speedway, IN, United States

The Delivery Helper Associate is responsible for assisting with the delivery of merchandise to customer homes. Merchandise includes home appliances, mattresses, and furniture. In most cases, a two person team will be responsible for the timely and safe delivery of goods by using team lifting and/or material handling equipment. Attention to detail is required so that no damage occurs to either the merchandise or the customer's property. Basic hookup for qualified appliances is part of the service provided (e.g. connecting a dryer power cord and vent).

Additional job responsibilities include:

Properly loads and protects all product for delivery

Follows prescribed safety procedures at all times to protect associates, customers, merchandise, and property

Uses and maintains material handling equipment per process

Handles paperwork accurately and acquires all signatures per process

Ensures customer satisfaction by maintaining a professional attitude

Participates in making customer calls before delivery and during routes

Addresses and relays any customer concerns to store management immediately

Interacts with sales teams for special instructions for each delivery

Completes basic hookup (e.g. connect dryer cord & vent) for qualified home appliances

Performs deluxing of furniture during delivery

Assists with store tasks including unloading trucks, loading customer vehicles, & moving product on the sales floor

Assists with cleaning and other housekeeping duties at the store

Performs misc. duties as assigned

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. The Company maintains an internal complaint procedure to address any concerns regarding the hiring process. Any complaints can be directed by email to [email protected] or by toll-free phone call at 1- 855-733-4357.

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