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Customer Service Representative

Kennesaw, GA, United States

Apply Today - Gain Access to Immediate Employment Opportunities!

Join the Abacus family of more than 27,000 employees assigned to top-rated clients, nationally.

Why Abacus?

Competitive Pay Rates

Excellent Culture

Meaningful Employment

Potential for Growth

When you apply, your experience may be considered across business verticals: Abacus Staffing - Multi-Client General Staffing

Abacus Solution Group - Professional Placement

Harrison Richard Group - Accounting & Finance

Abacus Security Services

Employment opportunities include a wide range of placement options: project-based, temporary to permanent hire, part-time, contract-basis, direct hire and on-demand placement.

Ideal Candidate will possess: Minimum of 6 months experience in this position

Flexibility to align your experience with a broad range of assignments

Meet physical, aptitude, educational and minimum experience criteria

Job Title: Bilingual Customer Service Representative (Kennesaw, GA)

Pay Rate: $16.50 hour

Work Schedule - Tuesday - Friday (8:00am-6:00pm) & Saturday (8:00am-12:00pm)

Position Status: Contractor

Length of Assignment: Long term/Indefinite

Start Date: January 9, 2023

Job Description

The Customer Service Representative will report to a Customer Service Operations Supervisor under

general supervision ensuring that frontline services are meet in a timely manner. In addition, the

Customer Service Representative will provide team support to the Customer Service Back Office

Operations when needed for other non-phone responsibilities. The representative will be stationed at

the Peach Pass counter inside the Kennesaw Driver Services.

Job Responsibilities and Performance Standards:

1. Maintains a consistent, high quality, customer-focused orientation.

? Excellent customer service for face to face interactions

? Communicates with all Agency personnel and customers professionally when conducting

business and providing services.

? Collaborates and confers with team members to resolve problems quickly.

2. Provide support for team when needed.

? Assist with other back office non-phone duties when needed.

Standards of Qualifications:

The potential candidate must live in the Kennesaw, Acworth, Woodstock & Marietta surrounding areas.

The candidate must have a minimum of two years face to face customer service experience. The

candidate must be fluent in speaking and reading Spanish. The candidate must be able to complete the

paid three week New Hire Training Course located at our headquarters in downtown Atlanta. Applicant

must possess SRTA's core values of Integrity, Innovation, Collaboration, Customer Focused and Diversity.

Apply

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