Front Desk & Facilities Coordinator
Los Angeles, CA, United States
**Front Desk & Facilities Coordinator**
JP Facilities.Jukin Media Los Angeles, California Minimum Experience **Entry-level**
Trusted Media Brands is a leading global media company that reaches hundreds of millions of consumers via our dynamic portfolio of media properties. We offer best-in-class insights and data-driven marketing solutions that reach engaged communities across food, home, lifestyle and wellness content; and now following our August 2021 acquisition of Jukin Media, a leading digital entertainment company, we also engage audiences across the pets, humor, and active lifestyle verticals. In all we reach nearly 100 million people globally, and we deliver more than two billion minutes of monthly video viewership across streaming TV and social media. See whats new at FailArmy, Taste of Home, The Pet Collective, Family Handyman, People Are Awesome, Readers Digest, The Healthy and Birds and Blooms.
About the role
TMB seeks a Front Desk & Facilities Coordinator for our Culver City headquarters. In this role, you will act as the brand ambassador for the company as the first point of contact for callers and visitors.
About you
This person has the ability to multi-task and take on special projects as needed. Non-negotiable characteristics are exceptional customer service, uncompromising attention to detail, and possessing a very proactive nature. The ideal candidate possesses excellent communication and organizational skills. Familiarity with social media platforms is a plus.
Location
This position is based on-site at our office in Culver City and reports into the Facilities Manager .
Your day-to-day
* Answers and directs incoming calls; relays messages verbally and in writing
* Welcomes visitors while ensuring they have a positive experience as guests and maintains an orderly, compliant and pleasant atmosphere inside the office
* Responsible for receiving and logging deliveries, as well as stocking inventory of kitchens, office supply stations, etc.
* Schedules meetings and appointments
* Ability to attend to minor maintenance requests, such as light bulb replacement, lifting, and organization
* Participate with Jukins Culture Committee, assist with planning and facilitating events
* Liaison all building, janitorial, delivery, and vendor services to the Front Desk Manager
* Handle all outgoing correspondence via mail, overnight courier, etc. and distributing to proper employees.
* Stay up to date with company news and information, both internal and external
* Function as onsite COVID compliance officer, ensuring safety protocols are followed
* Operate with a sense of urgency to correct issues that impact our employees and office as a whole
* Assist with special projects as needed
What you have
* Excellent phone skills and etiquette
* Exceptional customer service and communication skills, both written and verbal
* Demonstration of our culture of service excellence utilizing strong judgment
* Must have a sense of dignity, pride and satisfaction in work
* Strong knowledge of Mac OS, Google Suite and Microsoft Office
* Self motivated and sufficient with excellent time management and multitasking skills
* Meticulous attention to detail is a must
* Ability to adapt to dynamic situations
* Able to respond quickly and effectively to any scenario
Our Benefits:
We value our people and offer a collaborative and engaging culture. As a Trusted Media Brands employee, you will enjoy work/life balance, generous time off and comprehensive benefits and programs.
*Trusted Media Brands embraces inclusivity and values our diverse community. We are committed to building a team based on qualifications, merit and business need. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.*
Location Los Angeles, California Minimum Experience Entry-level
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