Director of Intergovernmental Affairs
New York, NY, United States
The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for regulating for-hire transportation in New York City, including yellow taxis and for-hire vehicles such as Uber and Lyft. The TLC licenses about 175,000 drivers, 115,000 vehicles, and 1,000 businesses, which together transport about a million passengers a day, making TLC the most active for-hire transportation regulatory agency in the world with oversight of a key component of the city's transportation network. With the introduction of new apps and technologies, TLC is on the front lines of a rapidly changing mobility landscape and our innovative efforts--whether requiring minimum pay for app drivers, ensuring wheelchair accessible service, making our licensed fleet more environmentally sustainable, working to eliminate traffic fatalities, or preventing discriminatory service--often serve as a model for other cities.
TLC is seeking a Director of Intergovernmental Affairs with intergov and/or legislative experience to be the agency's principal liaison with elected officials and their offices as well as other agencies and City Hall on matters relating to legislation and inquiries from city, state, and federal elected officials. Reporting to the Assistant Commissioner of External Affairs and working closely with other agency divisions including Policy and Legal Affairs, the responsibilities of the position include:
* Managing the Commission's Legislative Portfolio. Review new legislation at all levels and assess for potential impact on TLC and its licensees. Working with other divisions and the Mayor's Office of Intergovernmental Affairs, help formulate agency positions on legislation and articulate those positions to internal and external stakeholders. Monitor and track all legislation of interest. Help negotiate legislation with elected officials and legislative staff.* Prepare Commission Leadership for Hearings. Conduct research on hearing topics. Help draft testimony and compile information for hearing Q&A, working closely with senior leadership from across the agency. Coordinate hearing prep with agency leadership, Mayor's Office, and other agencies. Provide support at hearings and identify and execute any needed follow-ups.* Field Constituent Inquiries. As the agency's primary contact for elected officials' offices, the candidate will field inquiries routed through elected officials' offices. Typical inquiries include drivers dealing with a licensing issue and members of the public voicing complaints about a TLC licensee.* Plan District Outreach Events. TLC External Affairs often hosts or attends outreach events, including with our new mobile outreach van called Van Hailin'. Many of these events are planned in conjunction with an elected's office as an event in their district, and you will be the primary liaison for such planning and coordination.* Attend Public Outreach Events. Get out into the field as a member of External Affairs for our outreach events, communicating directly with TLC licensees and members of the public to troubleshoot their issues and communicate TLC policies and initiatives.* Perform Other External Affairs Work as Needed. Draft correspondence and outreach materials, perform operational and administrative tasks for agency outreach initiatives and special events, conduct phone banking, work with community organizations, and help execute other division and agency priorities.
Minimum Qualifications
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Preferred Skills
Interested candidates should have: - legislative and/or intergovernmental affairs experience, especially with the New York City Council, the New York State Legislature, or a New York City agency - excellent verbal and written communication skills - effective problem-solving skills and a creative mindset - a collaborative attitude, for working with others on your team, with other teams at TLC, and with other stakeholders including the Mayor's Office, other agencies, elected officials, and TLC licensees - and the ability to prioritize tasks, manage time, and balance projects with a high degree of independence.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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