Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Dalwadi Hospitality Management
Houston, TX, United States
•Directly supervise all front office/breakfast/shuttle personnel and ensure proper completion of all front office/breakfast/shuttle duties. •Direct and coordinate the activities of the front desk, reservations, guest services, telephone areas, and breakfast area •Ensure the proper appearance of the lobby and all public areas, including the complime
Job Source: Dalwadi Hospitality ManagementIPIC Theaters, LLC
Houston, TX, United States
Job Description Guest Services Accountable for providing guests with friendly and prompt service while taking ticket reservations in person and over the phone. Responsibilities: Greet guests in a friendly, genuine way and answer questions with firm knowledge about movie times and seating. Provide guests with in depth membership information and
Job Source: IPIC Theaters, LLCHcareers
Houston, TX, United States
**Job Description** This is the job description for GUEST SERVICE REPRESENTATIVE Job Title: Guest Service Representative Department: Front Office Company: Dimension Development Reports To: Front Office/Operations Manager Supervises: N/A Job Description Date: January 19, 2021 Job Purpose: To perform in a pleasant, professional and efficient manner,
Job Source: HcareersMister Car Wash
Pasadena, TX, United States
Working at Mister Car Wash is all about opportunity -to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. Come work for us! We're currently seeking a Guest Service Specialist. WHAT YOU WILL DO: Work with an amazing
Job Source: Mister Car WashKirkland & Ellis
Houston, TX, United States
About Kirkland & Ellis At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives a
Job Source: Kirkland & EllisCourtyard by Marriott
Houston, TX, United States
Job Summary : We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Benefits Competitive Pay Paid Time Off Employee
Job Source: Courtyard by MarriottFairfield Inn & Suites
League City, TX, United States
Provide excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. PRE REQUISITES Guest Service Representatives have access to guestrooms and property, character traits of honesty and trust
Job Source: Fairfield Inn & SuitesEdit TX LLC dba Tide Cleaners
Pearland
Job Description Job Description Guest Service Representative – Plant/Dry Store Reports To: Counter Manager & General Manager Edit Holdings, LLC dba Tide Cleaners is seeking a Guest Service Representative to join our team! We are seeking individuals that enjoy working with people and as a team to represent Tide Dry Cleaners in the ideal mann
Job Source: Edit TX LLC dba Tide CleanersFriendswood
Job Description Job Description Spa Guest Services Manager
Position Summary:
The Guest Services Manager is responsible for ensuring guest satisfaction and employee accountability, as well as for completing their daily work tasks and any additional tasks assigned. Guest Service Manager is at all times professional (with external and internal clients), has a listen-first talk-after approach to guest complaints, and is excellent at multitasking. Be familiar with the establishment’s layout, understand the in-house operations to facilitate guests’ appointments and to make recommendations. Be professional and pleasant in challenging situations and take responsibility for satisfaction of guests from arrival to departure. Reports to and assists the CEO and HR.
Core Responsibilities :
Provides direction and coordination for guest services personnel.
Directs and coordinates various services related to operations as required.
Ensures proper customer relations and safeguards the business’s interests by resolving and taking appropriate actions on all customer complaints and/or problems.
Represents the company in professional contact with general public.
Adheres to, monitors, and enforces compliance with all company policies, procedures, and standards; provides clear direction in advising and instructing staff in details of work.
Properly open and close spa each day according to Standard Operating Procedures.
Accurately book, change and cancel spa appointments.
Provide detailed descriptions of spa treatments, packages, services, facility features and hours of operation.
Utilize spa computers with skill and proficiency; document guest information in electronic record as directed.
Answer the phone promptly and use the guest’s name throughout the phone conversation; operate phone system accurately and efficiently.
Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
Maintain eye contact when addressing external and internal guests; develop a professional and personalized relationship with regular guests.
Maintain complete confidentiality in all guest matters in accordance with company policy.
Maintain a clean, safe, fully stocked, and well-organized work area.
Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time
Maintain a positive attitude and contribute toward a quality work environment
Regularly attend, participate in and support training and staff meetings for the spa
Performs administrative duties, including but not limited to reading, analyzing, and compiling reports; communicating verbally and in writing with internal customers, external customers, vendors, and corporate staff; and registering, assigning rooms to, and checking out guests.
Ensures the highest standards of guest relations, satisfaction, and contact.
Performs any other duties and responsibilities as assigned.
Creates and monitors schedules for guest services personnel to ensure adequate staffing.
Knowledge, Skills, and Competencies:
High School diploma or equivalent with a minimum of two years of college.
Email Alert for Guest Services Manager jobs in Friendswood
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.