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Kirkland & Ellis
Houston, TX, United States
About Kirkland & Ellis At Kirkland & Ellis, we are united in our ambition and drive to move forward. We share core values that help us achieve excellence: collaboration, talent empowerment, service, inclusion, respect and gratitude. Our people are our greatest asset, and we invest in the brightest talent and encourage a diversity of perspectives a
Job Source: Kirkland & EllisCourtyard by Marriott
Houston, TX, United States
Job Summary : We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check- out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Benefits Competitive Pay Paid Time Off Employee Ra
Job Source: Courtyard by MarriottTexas Children's Hospital
Houston, TX, United States
Job Description We are searching for a Guest Services Representative -- someone who works well in a fast-paced setting. In this position, you will deliver exceptional customer service and enhance the patient and family experience within a comprehensive guest services program that helps meet the unique needs of patients and families including provi
Job Source: Texas Children's HospitalNothing Bundt Cakes #184
Houston, TX, United States
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch
Job Source: Nothing Bundt Cakes #184Houston Astros
Houston, TX, United States
Department: Stadium Operations Reports to : Sr. Director, Guest Services Classification: Part-time/Non-exempt/Seasonal Summary/Objective: The Astros are looking to add part-time Guest Services Team members to our roster. As a member of the Guest Services Team, you will be an essential part of the game experience and help build positive Ast
Job Source: Houston AstrosInTown Suites
Houston, TX, United States
Make a note of the home email address and the password that you use to complete your employment application. Should we contact you for this position, you must be able to receive emails at this home email address. Anote la dirección de correo electrónico y la contraseña que utiliza para completar su solicitud de empleo. Si nos contactamos con usted
Job Source: InTown SuitesNothing Bundt Cakes #175
Pasadena, TX, United States
Benefits: Company parties Employee discounts Opportunity for advancement The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact i
Job Source: Nothing Bundt Cakes #175AEG
Houston, TX, United States
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Department: Stadium Operations Reports to : Sr. Director, Guest Services Classification: Part-time/Non-exempt/Seasonal Summary/Objective: The Astros are looking to add part
Job Source: AEGHouston, TX, United States
**Job Description**
This is the job description for GUEST SERVICE REPRESENTATIVE
Job Title: Guest Service Representative
Department: Front Office
Company: Dimension Development
Reports To: Front Office/Operations Manager
Supervises: N/A
Job Description Date: January 19, 2021
Job Purpose: To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience.
Job Responsibilities:
1. Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers.
2. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
3. Keep records of room availability and guests' accounts. May make, confirm and cancel reservations for guests.
4. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine.
5. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
6. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
7. Take the initiative to greet guests in a friendly and warm manner.
8. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b)assign work, and ensure proper performance of assigned employees.
9. May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
10. Other duties as assigned.
Job Skills:
1. Speak clearly and listen carefully.
2. Use personal judgment and specialized knowledge to give information to people.
3. Communicate well with many different kinds of people.
4. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone.
5. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.
Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.
Education: HS Diploma or equivalent.
Experience: Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
Licenses/Certifications: N/A **Job Requirements**
**About this location**
class: Luxury room Count: 251-500 location Type: Urban Dental Benefits Disability Insurance Health Insurance Benefits Hotel Discounts Life Insurance Paid Holidays Paid Sick Days Paid Time Off Pet Insurance Tuition Reimbursement location Type Urban Samuel Cueva VICE PRESIDENT OF HUMAN RESOURCES Samuel is responsible for the HR policies, procedures, benefits, compensation, and training, as well as serving as a consultant to our General Managers and hotel HR staff in all matters related to human resources. Samuel brings more than twenty five years of Human Resources experience in both hotel and corporate level positions with Hilton Hotels, Gaylord Entertainment, John Q. Hammons Hotels and Interstate Hotels & Resorts.
Email Alert for Guest Service Representative jobs in Houston, TX, United States
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