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Insight Global
Boston
Job Description An employer is seeking an experienced Lab Computer Support Specialist to join a large biopharmaceutical company. This individual will be responsible providing technical support for laboratory applications, refreshing lab PCs and inventory, maintaining GMP (Good Manufacturing Practices) and GxP (Good Practice) compliance, and ensurin
Job Source: Insight GlobalAcro
Quincy, MA, United States
IT Help Desk Location: Quincy, MA 02171( Onsite ) Job Description: Provide modern smartphone and tablet technology for health and human services workers across the state. Place orders for mobile devices, accessories, and services as needed the Executive Office of Health and Human Services and child agencies. Enforce mobile device policies and proce
Job Source: AcroHumana
Boston
**Become a part of our caring community and help us put health first** **This position requires ONSITE presence for our Arlington, VA (Rosslyn) location and will require travel. This role will not fund relocation assistance. ** **This role requires a minimum of 25% travel and at times, short notice travel. ** The Lead Technology Support Specialist
Job Source: HumanaBlack Kite Group
Boston, MA, United States
**Information Technology Support Specialist** Boston, MA **Job Description:** Support Specialists primary role is providing technical software, hardware, telephone, printer, and audio-video conferencing problem resolution to firm employees or guests of the firm by performing problem diagnosis and providing timely solutions to the end-users, clearly
Job Source: Black Kite GroupPlanet Technology USA
Beverly, MA, United States
IT Specialist - Must have 5+ years of experience in IT Support Hybrid in Beverly, MA at 2 days onsite & 3 days remote per week Contract at 9+ months & potential for perm anent/FTE conversion Job Description: We are seeking an experienced IT Specialist for a six-month contract position. The ideal candidate will have a combination of Technical and
Job Source: Planet Technology USAThe Phoenix Group
Boston, MA, United States
IT Support Specialist The firm is committed to excellence in service and seeks a skilled Support Specialist (Specialist) with superior problem-solving skills and a passion for ensuring customer delight. Under the direction of the Support Desk Supervisor, the Specialist will provide Help Desk & 1st level technical support and problem resolution for
Job Source: The Phoenix GroupBoston University
Boston, MA, United States
Job Description Want to be at the cutting edge of research and innovation on a vibrant, dynamic campus shaping the future of education? Were seeking applicants with diverse skills and experience to join the Boston University Information Services & Technology (IS&T) community. Our Infrastructure Operations team is looking for Network Operations Eng
Job Source: Boston UniversityBoston University
Boston, MA, United States
Want to be at the cutting edge of research and innovation on a vibrant, dynamic campus shaping the future of education? Were seeking applicants with diverse skills and experience to join the Boston University Information Services & Technology (IS&T) community. Our Infrastructure Operations team is looking for Network Operations Engineer II. This po
Job Source: Boston UniversityCambridge
IT Specialist
+ Job Number: 24132
+ Functional Area: Information Technology
+ Department: Chemical Engineering
+ School Area: Engineering
+ Employment Type: Full-time (Hybrid)
+ Employment Category: Exempt
+ Visa Sponsorship Available: No
+ Schedule:
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Job Description
IT SPECIALIST, Chemical Engineering (ChemE), to manage a wide range of hardware and software technology, network, and services while providing proactive and effective technical support and planning to a diverse customer base. Responsibilities include offsite and onsite incident response, troubleshooting, network management, project management, new technology deployment strategizing, knowledge management, file server administration and management, and vendor relationship management. Will support all computing devices for staff, faculty, and department-issued graduate student laptops, their associated software, and communications technologies; manage the undergrad PC cluster and other application or infrastructure services; handle all system upgrades and serve as the primary interface with IT services outsourced to central IT (IS&T) and outside vendors; develop expertise in both Mac and Windows systems and offer a wide range of troubleshooting and consultation services; act as a trusted advisor on technology needs and serve as the main face-to-face on-premise customer support for technologies used by the ChemE community; and collaborate on developing best practices in endpoint management, including device procurement, configuration, and deployment.
Job Requirements
REQUIRED: high school diploma or its equivalent; three years’ experience supporting hybrid Windows and Macintosh environments; strong technical diagnostic skills; comprehensive knowledge of networking technologies, especially pertaining to system connectivity and troubleshooting; excellent organizational and communication skills; ability to convey technical information in non-technical terms, multitask, prioritize, and manage time while ensuring attention to detail and accuracy, and operate both independently and in a team-oriented environment; knowledge of service management principles, processes, and tools; diplomacy; and experience in academic settings and familiarity with academic calendars. PREFERRED: formal technical education and working knowledge of IT standards/policies. Job #24132-76/11/24
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