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Internal Revenue Service
Newark, DE, United States
Duties WHAT IS THE (FMSS) FACILITIES MANAGEMENT AND SECURITY SERVICES DI VISION? A description of the business units can be found at: (17) Vacancies will be filled in the following specialty areas: Facilities Management and Security Services Operations Mid-Atlantic (3) Vacancies: LANHAM-SEABROOK, MD and NEWARK, DE (3) Vacancies: WASHINGTON,
Job Source: Internal Revenue ServiceThinc Forward
West Chester
Job Description Job Description We are looking for an IT Support Engineer (Helpdesk Tier 2) for a Monday-Friday, 11:00 am - 8:00 pm EST shift, to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. IT Support Engineer resp
Job Source: Thinc ForwardThinc Forward
West Chester, PA, United States
We are looking for an IT Support Engineer (Helpdesk Tier 2) for a Monday-Friday, 11:00 am - 8:00 pm EST shift, to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. IT Support Engineer responsibilities include resolving net
Job Source: Thinc ForwardInternal Revenue Service
Newark, DE, United States
Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Information Technology The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower gr
Job Source: Internal Revenue ServiceInternal Revenue Service
Wilmington, DE, United States
Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Information Technology The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower gr
Job Source: Internal Revenue ServiceSentinel Transportation
Wilmington, DE, US
DIRECTOR OF INFORMATION TECHNOLOGY | WILMINGTON, DE Manages all aspects of the information technology within Sentinel, using his/her experience and expertise to purchase, maintain, and improve network architecture and infrastructure, telecommunications, and other technologies within Sentinel. Conducts research regarding best practices within the tr
Job Source: Sentinel TransportationPCI TRGR Penn Pharmaceutical Services Ltd
Wilmington, DE, United States
Vice President Information Technology page is loaded Vice President Information Technology Apply locations Philadelphia, PA, USA time type Full time posted on Posted 17 Days Ago job requisition id JR110429 Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We
Job Source: PCI TRGR Penn Pharmaceutical Services LtdSentinel Transportation
Wilmington, DE, United States
DIRECTOR OF INFORMATION TECHNOLOGY | WILMINGTON, DE Manages all aspects of the information technology within Sentinel, using his/her experience and expertise to purchase, maintain, and improve network architecture and infrastructure, telecommunications, and other technologies within Sentinel. Conducts research regarding best practices within the tr
Job Source: Sentinel TransportationNewark, DE, United States
Northrop Realty represents buyers and sellers of residential real estate in the Baltimore and Washington metropolitan regions with offices in Annapolis, Baltimore, Clarksville, Columbia, Ellicott City, Fallston, Frederick, Lutherville-Timonium, Phoenix and Sykesville. Northrop Realty also operates coastal office locations in Bethany Beach, DE, Fenwick Island, DE, Lewes, DE, Millsboro, DE, Newark, DE and Oak Island and Southport, NC.
We offer our full-time employees a full benefits package including company paid employee health and dental insurance, retirementplan with up to a 3% company match, paid time off, paid holidays, a competitive salary and an engaging working environment.
Job Description As Northrop Realty’s IT Specialist, you install, maintain and repair IT equipment, systems, and software throughout our offices. You provide technical assistance and answers to user questions. You help keep our brokerage running seamlessly by anticipating and troubleshooting problems with computer hardware and software.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Provides user support and customer service on company-supported applications, devices and platforms.
Identifies, investigates, and applies knowledge of computer software, hardware, and procedures to resolve user problems with computer software and hardware.This may include fielding support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns.
Ensures compliance with all Long & Foster IT processes, procedures, and practices; ensures that our team is properly trained and adheres to those processes, procedures, and practices.
Implements security measures; monitors security certificates and compliance requirements.
Installs and updates software and hardware.
Logs all help desk interactions.
Arranges service by software or hardware vendors to repair or replace defective products.
Performs routine/scheduled audits of the systems, including all backups.
Communicates with Facilities Manager on upcoming initiatives that require support.
Helps create and update training manuals for new and revised software and hardware.
Prioritizes activities to streamline, focus, and continuously improve the department’s impact.
Maintains knowledge of technology innovations and trends.
Provides emergency call support.
Lives the Northrop values.
Qualifications High school diploma or equivalent required; Bachelor’s degree in Computer Science or related field preferred.
5+ years of experience with PC and Mac hardware and software, telecommunications, mobile devices, networking, and service administration.
2+ years of experience in customer technical support.
Strong experience troubleshooting Windows, MacOS, iOS, Microsoft Office Suite, Google Workspace, Salesforce, Internet Explorer, and VPN/network connectivity.
Excellent analytical skills.
Excellent problem-solving abilities.
Excellent time and project management skills; proven ability to multitask and meet deadlines, and delegate.
Excellent organizational skills and attention to detail.
Strong verbal and written communication skills; ability to explain technical issues in easily understandable terms.
Strong initiative.
Strong people skills and interpersonal savvy.
Ability to function well in a high-paced environment.
Ability and willing to respond to emails/texts/phone calls outside of normal business hours.
Ability to provide emergency response after normal hours.
Proficient with Microsoft Office, Google Workspace and Salesforce.
Additional Information Travel Required:
Must be willing and able to travel between Northrop offices.
Must maintain reliable transportation.
Please note this is not a remote position. Northrop Realty is an equal opportunity employer.
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IT Specialist jobs in Newark, DE, United States
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