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Humana Inc.
Boston, MA, United States
Posted on Mar 19, 2021 Apply for this job your email: upload resume: Profile Description Humana's Care Delivery Organization (CDO) operates 158 primary care centers focused on senior care. It is within this mission that we leverage innovative technologies and excellent clinical care to improve health outcomes for our patients. CDO's presence con
Job Source: Humana Inc.CLevelCrossing
Boston, MA, United States
Associate VP Employee Collaboration Technology Posted on Nov 20, 2020 Apply for this job your email: upload resume: Profile Description Humana is a Fortune 60 market leader in integrated healthcare whose dream is to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we serve, Humana starts f
Job Source: CLevelCrossingState Street Corporation
Boston, MA, United States
Why this role is important to us The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and t
Job Source: State Street CorporationCLevelCrossing
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Associate VP Enterprise Technology Product Management Posted on Jan 26, 2021 Apply for this job your email: upload resume: Profile Description The Associate VP, Product Management Conceives of, develops, delivers, and manages products for customer use. The Associate VP, Product Management requires a in-depth understanding of how organization ca
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Job Source: CLevelCrossingDanaher
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At first glance, you'll see Danaher's scale. Our 65,000+ associates work across the globe at more than 15 unique operating companies within three platforms-life sciences, diagnostics, and biotechnology. Look again and you'll see the opportunity to build a meaningful career, be creative, and take risks with the support you need to be successful. Yo
Job Source: DanaherHumana Inc.
Boston, MA, United States
Posted on Apr 14, 2023 Apply for this job your email: upload resume: Profile Description Humana is a $90 billion (Fortune 40) market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we serve, Humana is committed to advancing
Job Source: Humana Inc.Confidential
Boston, MA, United States
Vice President of Field Sales About the Company Premier logistics provider offering diverse supply chain solutions & transportation services Industry Logistics and Supply Chain Type Public Company Founded 2005 Employees 501-1000 Specialties domestic and international supply chain solutions ocean and surface transportation. value added services (p
Job Source: ConfidentialBoston, MA, United States
Associate VP Service Technology Salesforce Posted on
Oct 02, 2020
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Description
The Associate VP, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Associate VP, Technology Solutions requires an in-depth understanding of how organization capabilities interrelate across segments and/or enterprise-wide.
Responsibilities
The Associate VP, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to intradepartmental coordination, development and implementation of strategic plans, and business outcomes, and develops and implements strategic plans for the scope of management that are aligned with the Segment or Business strategy.
The AVP, Service Technology will collaborate with leaders from our Retail, HCS and Group segments to develop an enterprise Service Technology Strategy to enable our Contact Center associates to engage with and serve our consumers. The AVP will engage with leaders of other consumer facing channel technologies such as Voice and Digital (web and mobile), and leaders of platforms such as CECP to create and enable an omni-channel strategy and enable journey based interactions. The AVP will also lead the development and delivery of several enterprise scale Service Technology capabilities powered by Salesforce.
Required Qualifications
Bachelor’s degree in computer science or related IT field
5 years of experience developing and delivering solutions using Salesforce
10 years of technical contact center technology development experience
8 years of experience leading large enterprise teams focused on Service Technology
Solid understanding of operations, technology, communications and processes
10 years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
Master's degree in computer science or related IT field/MBA
5 years of experience leading cloud transformation – MS Azure, GCP and AWS
3 years of experience with developing and executing a personalization strategy for consumers with a focus on omni-channel interactions
Additional Information
This role is open to any remote, work at home, location in the continental U.S.
Scheduled Weekly Hours
40
About Us
Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
Equal Opportunity Employer
It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact **** for assistance.
Humana Safety and Security
Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact **** to validate the request.
California Residents
If you are a California resident and would like to review our California Consumer Privacy Act (CCPA) Policy click here:
CA Resident Privacy Policy
DescriptionThe Technology Chief Financial Officer, ('Tech CFO ') is responsible for financial leadership of Humana's global Tech operations, including strategy and execution from new project prioritization and planning to ongoi...
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DescriptionProvides executive leadership to Humana.ResponsibilitiesVice President, Threat Management & ResponseJob Description:Humana is a Fortune 50 market leader in integrated healthcare whose dream is to help people a...
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Email Alert for Associate VP Service Technology Salesforce jobs in Boston, MA, United States
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