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Revenue Planning Analyst

San Francisco, CA, United States

Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company's mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit www.rakuten.com.

This role is our data support and will work cross-functionally to deliver merchant level intelligence on key metrics and strategic recommendations to guide go-forward strategies. This is a heavy data and statistics-oriented role, where the right person can dive into detail and clearly communicate stories to inform and influence strategic decision-making. Our team has a close partnership with Sales, Finance and Strategy teams to guide fact-based decisions and clearly communicate risk/opportunity at all levels of the organization.

Responsibilities

Monitor, report on, and escalate revenue and margin risks associated with merchant commission changes, reversals, reseller impact, fraud.

Analyze merchant trends to formulate growth strategies and identify business opportunities. Implement appropriate action to maximize financial objectives. Understand performance based on targets and provide recommendations.

Continuous attention to data validation, flagging inconsistencies vs trend or expectations

Detailed process for revenue recognition by merchant. Maintain data integrity and build a governance program to maintain quality and accuracy of data.

Build tools, reports and libraries to translate data into actions.

Analyze and communicate promotion recaps to influence future events and goals. Deep understanding of merchant elasticity and predictive performance.

Develop predictive models to determine impact of merchant participation in promotions. Based on results, recommend strategic merchant action to deliver results.

Requirements:

2-3 years or relevant work experience in analytics and forecasting role.

Experience with retail planning and statistical analysis a plus

Quantitative mindset and analytic capabilities. A natural curiosity/interest will ensure success in this role.

Comfortable and knowledgeable using Excel

Familiarity with SQL and Tableau/self-service BI platform experience a plus

Strong communication skills

#LI-CW1

Five Principles for Success

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen

Passionately Professional - Take an uncompromising approach to your work and be determined to be the best

Hypothesize - Practice - Validate - Shikumika - Use the Rakuten Cycle to succeed in unknown territory

Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile

Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $62,856.00 - $107,136.00 annually

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