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LHH
Los Angeles, CA, United States
IT Support Specialist Wanted in Century City, LA! ($22-$33/hr) Are you a tech-savvy IT whiz with a knack for solving problems? Our client, a prestigious law firm in Century City, Los Angeles, seeks a highly qualified and motivated IT Support Specialist to join their team. This contract-to-hire position offers an opportunity to transition into a per
Job Source: LHHApartment Association of Orange County
Long Beach, CA, United States
IT Helpdesk Supervisor Location: Long Beach, CA (On-site) Type: Contract to hire This Job Pays: $48 - 60 per hour plus benefits We have an immediate need for a IT Helpdesk Supervisor to join a recognized leader in senior care. The IT Helpdesk Supervisor will be responsible for overseeing the day-to-day operations of the IT Help Desk team to ensure
Job Source: Apartment Association of Orange CountyESP Legal
Cerritos, CA, United States
IT Help Desk Analyst (this is a direct hire position with our client, a major law firm in California.) Overall Purpose: This role will provide front-line technical support to all employees across the Firm on the basic functions of desktop applications. Essential Duties: Provide primary support for resolving any issues related to applications, ope
Job Source: ESP LegalEdgemine Inc
Los Angeles
Job Description Job Description Salary: $45,000 - $55,000 depending on experience IT Help Desk Support We are seeking a skilled IT Helpdesk Staff to join our team. The IT Helpdesk Staff will be responsible for providing technical support and assistance to our users. This includes troubleshooting hardware and software issues, resolving network con
Job Source: Edgemine IncJBA International
Los Angeles, CA, United States
Nationally recognized law firm with a nurturing and collaborative work environment has animmediate opening for an IT Help Desk/Service & Support Analystto serve as a member of a dynamic Customer Experience “Help Desk” team that processes and resolves incoming user support issues and questions in a timely manner. The Help Desk team supports technica
Job Source: JBA InternationalEnvista Holdings Corporation
Brea, CA, United States
IT Help Desk/ Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, or are forwarded to the proper group for resolution. Responsible for desktop configurations and imaging, providing ongoing system updates and maintenance of these systems. LAN/WAN networ
Job Source: Envista Holdings CorporationPaul Mitchell Schools
Los Angeles, CA, United States
Paul Mitchell The School - Sherman Oaks is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Service Desk Coordinator Role The Service Desk Coordinator is professional and has service experience and basic guest service communication skills
Job Source: Paul Mitchell SchoolsPaul Mitchell Schools
Los Angeles, CA, United States
Paul Mitchell The School - Sherman Oaks is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Service Desk Coordinator Role The Service Desk Coordinator is professional and has service experience and basic guest service communication skil
Job Source: Paul Mitchell SchoolsWhittier, CA, United States
Responsibilities but not limited to:
• Respond to user inquiries and provide technical support via phone, email, or in-person.
• Assist users in resolving hardware, software, and network-related issues.
• Walk users through problem-solving processes and provide step-by-step solutions
• Diagnose and troubleshoot technical issues reported by end-users.
• Escalate complex problems to the appropriate IT support teams for resolution.
• Perform root cause analysis and implement solutions to prevent recurring issues.
• Maintain accurate records of user issues, solutions provided, and other relevant information.
• Create and update knowledge base articles to facilitate self-help for end-users.
• Install, configure, and update software applications and operating systems.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
• Conduct routine checks and maintenance tasks to ensure system stability and security.
• Provide basic training to end-users on using hardware and software applications.
• Create and deliver user guides and tutorials for common issues.
• Collaborate with other IT support teams and departments to resolve complex issues.
• Participate in meetings and contribute to the improvement of IT processes.
Qualifications / Skills:
• Proven experience as an IT Help Desk Support or similar role.
• Knowledge of computer hardware, software, and troubleshooting techniques.
• Strong communication and customer service skills.
• Familiarity with help desk software and remote desktop tools.
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
• A degree in Computer Science, Information Technology, or a related field is preferred.
• Bilingual in Korean and English
Benefits:
• Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
• 401 (k) Retirement Plan with up to 5% match per company policy
• Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
• BTA Insurance (Business Travel Accident Coverage)
• Company provided lunch
• Paid-time off (PTO) and Paid Holidays per company policy
• Celebration & Condolence Benefits per company policy
• Holiday Gift certificates per company policy
• FSA (Flexible Spending Account) per company policy
• DCFSA (Dependent Child Care Spending Account) per company policy
Work Hours
• MON-FRI, 8:00am to 5:00pm
Email Alert for IT Help Desk Coordinator jobs in Whittier, CA, United States
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