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EPSG
Melville, NY, United States
EPSG is seeking a dedicated IT Manager with a passion for excellence to streamline and enhance the day-to-day tasks of the IT Department. Provide administrative support to the IT department and assist with various tasks related to IT operations and management. Here is what it would look like to choose EPSG: BENEFITS FOR YOU Comprehensive benefits,
Job Source: EPSGFranklin Fitch
Brentwood, NY, United States
IT MANAGER | NEW YORK | ONSITE | $95,000 - $125,000 Would you like to join an organisation that is growing by 20% year on year? Are you looking to work with cutting-edge technology in a cloud environment? Do you want a seat at the table when making decisions about scaling an infrastructure? If the answer is yes, then look no further! We are looking
Job Source: Franklin FitchJefferson's Ferry
Centereach, NY, United States
Information & Security Technology Director Full-Time Salary: $125k - $175k/yr Elevate Your Career. Join The Jefferson's Ferry team! Jefferson's Ferry is a Life Plan community and a unique concept . It provides Independent Living and a comprehensive retirement living option for adults over the age of 62 by offering an Active Adult Community, Assiste
Job Source: Jefferson's FerryInternal Revenue Service
Bethpage, NY, United States
Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Information Technology The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower gr
Job Source: Internal Revenue ServiceInternal Revenue Service
Hauppauge, NY, United States
Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Information Technology The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower gr
Job Source: Internal Revenue ServiceInternal Revenue Service
Holtsville, NY, United States
Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Information Technology The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower gr
Job Source: Internal Revenue ServiceInternal Revenue Service
Bethpage, NY, United States
Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Information Technology The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower gr
Job Source: Internal Revenue ServiceInternal Revenue Service
Hauppauge, NY, United States
Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Information Technology The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower gr
Job Source: Internal Revenue ServiceEast Islip, NY, United States
The IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties.
IT Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments, executive levels, and customers daily. The IT Technician will possess the ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills.
The Level III Technician works jointly with the sales team to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals, and presentations on technical assessments, implementations, and ongoing technical account management. The selected candidate will be results-oriented, self-motivated, energetic, professional, reliable, and a team player
IT Technician III Responsibilities:
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools (RMM) and diagnostic utilities to aid in resolving support requests.
Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
Installing and configuring hardware and software components throughout various network infrastructure devices.
Install antivirus/EDR software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
Define and maintain Tech Stack (solutions/vendors) to be adopted.
Establishing good relationships with all departments and colleagues.
Ensuring company safety and security standards are met.
Some network and server solution design and architecture.
IT Technician III Requirements:
College diploma or university degree in the field of Computer Science and/or 5 years equivalent work experience.
Experience with desktop and server operating systems including Windows 7, Windows 10, Server 2008, Server 2012, Server 2016, and Mac OS.
MSP experience (mandatory)
CompTIA Network+/Security+ and MS 365 certifications (mandatory)
Good knowledge of English
Satisfactory Background Check contingent to hiring
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Email Alert for Information Technology Technician jobs in East Islip, NY, United States
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