Account Executive

San Jose, CA, United States

Job Title : Assisted Sell Account Executive – Sales (Yves Saint Laurent & Giorgio Armani)

Division: LUXE

Location: Field/Remote

Reports To: Regional Sales Director

Who We Are:

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oréal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, and Giorgio Armani.

Job Description:

An Assisted Sell AE focuses on building the educational foundation of Sephora and Ulta partners. Assisted Sell AE will grow and leverage store partnerships to maximize brand business in each of their regions.

Leadership & Development:

Manage retailer relationship management in store, including leadership of business brand review meetings with store leadership

Manage team of Coordinators, Beauty Advisors, and Retail Sales Specialists

Sales Execution:

Establish strategy and drive execution across territory & top beauty / fragrance doors

Ideate and identify opportunities for innovation within local market; including identification of opportunities & strategies to grow brand business and volume

Monitor merchandising compliance, stock flow and shop-ability within each store

Plan, communicate and execute all in store events and product launches (note: Assisted Sell AE to spend 80% of time in field)

Monitor rank and competitive performance per store & adjust strategy to achieve performance goals

Report on weekly, monthly and yearly total retail performance per region and brand

Talent/Brand Education Management:

Recruit and train Retail Sales Specialists brand representation team

Oversee education and training (launches, eventing and artistry) in a retailer specific way.

“Sephorize” IDC product materials to strengthen product knowledge & brand awareness, including Sephora Brand Video (Sephora Only)

What We Are Looking For:

Required Qualifications:

Bachelor degree and minimum of 3 years experience in cosmetic or retail management

Self-motivated, results oriented, and a creative thinker

Strong communication, presentation and organizational skills

Analytical in approach to identifying opportunities

Proven experience in motivating and training sales staff

Proficient computer skills necessary – Microsoft Office (Word, Excel, PowerPoint, Outlook, TEAMS)

Judgment and Decision Making

Supervision for the Account Executive position is intermittent. AE will maintain regular communication with the Regional Sales Director through e-mail and phone as needed.

Essential Physical Requirements

Ability to lift and carry 50 pounds.

Financial Scope

Annual Budget Responsibility: personal T&E budget, freelance budget, training budgets, ISD budgets.

Annual Revenue Responsibility: this will depend based on the volume of the territory.

Essential Duties and Responsibilities

1. In-store seasonal planning and execution - 15%

Coordinate seasonal events for national accounts. Plan and negotiate product launches with store manager, department manager and account management. (District Merchants, Regional Merchandise Managers, Visual Managers, Regional Cosmetic Managers, Directors of Stores) to ensure maximum visual effect and sales performance. Plan, communicate and execute all in-store events.

2. Business Analysis - 10%

Responsible for daily, monthly and seasonal tracking of total retail performance within territory. Must maintain knowledge of the trends of individual business segments and all of the key business drivers within each segment. Monitor competitive activity and competitive retail performance within fragrance/beauty department. Ensure that market share objectives are being met.

3. Meetings and Presentations - 5%

Prepare and carry out seasonal retailer presentations. Participate in and/or organize regional retailer strategy meetings.

4. Maintain counter quality and merchandising - 5%

Monitor cleanliness of the counter stock and display units and hold beauty advisors accountable for counter quality requirements. Execute and maintain all merchandising standards.

5. Maintain budget - 5%

Maintain seasonal freelance budget, including sourcing freelancers, booking for appropriate events and executing their payments within the seasonal budget. Process T&E in a timely manner and within 5% the guidelines.

6. Communication- 5%

Weekly communication with Regional Sales Director regarding business performance & stock conditions. Communication with store management regarding event performance, retail opportunities and training.

7. Monitoring of Stock -5%

Work with Planning team to identify opportunities with stock levels. Communicate stock needs/concerns and track incoming shipments to ensure timely arrival in store.

8. Training and Development -30%

Coach Beauty Advisors and Retail Sales Specialists to increase sales by making sure s/he is fulfilling all the responsibilities. Teach Beauty Advisors & Retail Sales Specialists how to maximize productivity by developing selling skills, customer service skills, booking events and product demonstration.

9. Sourcing/hiring/talent assessment-15%

Consistently source and interview candidates for Beauty Advisor & Retail Sales Specialist positions. Assure we have the best talent based on brand goal achievement, productivity (SPH, IPT, and AUS), selling skills, client registry level and quality, customer service, etc. Maintain accurate records on Demo system to reflect correct staffing in stores with Demo arrangements.

10. Social Media -5%

AE to build their own social profile through organic content and reposting of corporate content a minimum of 3x a week.

Development of RSS/Specialist on their social channels, providing assets, #tags & calendar to post

Required Competencies:

Acts/Leads with Human Sensitivity

Demonstrates respect, develops others, enriches team dynamics

Interacts Effectively

Listens and communicates effectively, actively networks

Manages Complexity

Reasons from multiple perspectives, makes decisions

Achieves Results with Integrity

Conveys energy, focuses on results, acts with integrity

Innovates

Shows curiosity, imagines creative solutions, promotes team creativity

Demonstrates Entrepreneurship

Takes initiative, focuses on customers, improves business performance, develops a vision

Displays Sensitivity to the “Métier” of L’Oreal

Focuses on quality, builds knowledge of the beauty business, understands beauty

As an integral part of our culture at L’Oréal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oréal products as well as VIP Access to L’Oréal’s Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information As Follows:

Salary Range : $90,100 - $100,000 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)

Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)

Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)

Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)

Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)

Employee Resource Groups (Think Tanks and Innovation Squads)

Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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