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Field Service Technician

Columbus, Ohio

Job Description

The NSI Field Service Technician provide world class service / technical support, troubleshooting, repair, and servicing of industrial X-ray equipment. Products include industrial X-ray equipment, electrical/electronic control, PC, PLC, and motion controls.

Travel to customer sites for preventative maintenance, troubleshooting, repair, installations as well as emergency service, up to 80% travel required.

Ensure that all customer concerns are addressed, and the appropriate follow-up is taken.

Provide customers with timely updates regarding ETA onsite, required materials / supplies for preventive maintenance.

Assist manufacturing with system integration and installations.

Train customers in basic operation and maintenance when applicable.

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