Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Axelon Services Corporation
Jacksonville, FL, United States
Job Title: ITSM Senior Systems Analyst (Hybrid/4 days on site) Location: Jacksonville, FL Job Overview: The ITSM Sr Systems Analyst will be responsible for managing and supporting the organization's ITSM platform and associated processes. This role involves overseeing the ITSM platform, ensuring timely resolution of technical issues, maintaini
Job Source: Axelon Services CorporationVirtual
Jacksonville, FL, United States
The ITSM Sr Systems Analyst will be responsible for managing and supporting the organization's ITSM platform and associated processes. This role involves overseeing the ITSM platform, ensuring timely resolution of technical issues, maintaining system efficiency, and documentation of processes and procedure. Key Responsibilities: System Administra
Job Source: VirtualVaco
Jacksonville, FL, United States
The ITSM Sr Systems Analyst will be responsible for managing and supporting the organization's ITSM platform and associated processes. This role involves overseeing the ITSM platform, ensuring timely resolution of technical issues, maintaining system efficiency, and documentation of processes and procedure. Key Responsibilities: System Administra
Job Source: VacoJobs for Humanity
Jacksonville, FL, United States
Company Description Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS Global Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Busi
Job Source: Jobs for HumanityProgress Residential, LLC
Jacksonville, FL, United States
Senior Business Systems Analyst page is loaded Senior Business Systems Analyst Apply locations Dallas, TX Remote - Open time type Full time posted on Posted 2 Days Ago job requisition id JR110341 Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan dilig
Job Source: Progress Residential, LLCV-Soft Consulting Group
Jacksonville, FL, United States
Sr. Systems Analyst Primary Location: Jacksonville, Florida V-Soft Consulting is currently hiring for a Sr. Systems Analyst for our premier client in Jacksonville, Florida . WHAT YOU'LL NEED: Technical Requirements and Certifications " ITIL Foundation certification is preferred. CompTIA A+, Network+, or similar certifications are a plus.
Job Source: V-Soft Consulting GroupV-Soft Consulting Group
Jacksonville, FL, United States
Sr. Systems Analyst Primary Location: Jacksonville, Florida V-Soft Consulting is currently hiring for a Sr. Systems Analyst for our premier client in Jacksonville, Florida . WHAT YOU'LL NEED: Technical Requirements and Certifications " ITIL Foundation certification is preferred. CompTIA A+, Network+, or similar certifications are a plus.
Job Source: V-Soft Consulting GroupVyStar Credit Union
Jacksonville, FL, United States
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week. We encourage you to become a part of VyStar Credit Union's
Job Source: VyStar Credit UnionJacksonville, FL, United States
Job Title: ITSM Senior Systems Analyst (Hybrid/4 days on site)
Location: Jacksonville, FL
Job Overview: The ITSM Sr Systems Analyst will be responsible for managing and supporting the organization's ITSM platform and associated processes.
This role involves overseeing the ITSM platform, ensuring timely resolution of technical issues, maintaining system efficiency, and documentation of processes and procedure.
Key Responsibilities: System Administration of ITSM Platform:
Maintain and manage the ITSM systems, including servers, workstations, and network devices.
Perform regular system maintenance, updates, and patches to ensure optimal performance and security.
Monitor system performance and address any issues proactively.
Documentation and Reporting:
Maintain detailed documentation of ITSM system operations, issues, and resolutions.
Generate regular reports on ITSM performance, user satisfaction, and system health.
Develop and update technical documentation, user guides, and FAQs.
Application Technical Support:
Provide advanced troubleshooting and technical support for ITSM hardware, software, and network issues.
Assist in the diagnosis and resolution of complex technical problems.
Escalate issues to appropriate internal or external resources as necessary.
User Support:
Act as a point of contact for users experiencing technical difficulties with the system.
Ensure all support requests are logged, tracked, and resolved in a timely manner.
Provide training and guidance to users on ITSM system use and best practices.
Collaboration and Communication:
Work closely with other IT team members to ensure seamless integration and support of IT services.
Communicate effectively with users, management, and stakeholders regarding technical issues and service improvements.
Participate in team meetings and contribute to the continuous improvement of IT services.
Project Management:
Lead and participate in a major system upgrade to a cloud solution.
Coordinate with vendors and third-party service providers for system maintenance and support.
Ensure project milestones and deadlines are met.
Key Responsibilities: Required Skills: Fast Learner
Strong Communication Skills
Some programming or software/OS administration skills
Top Nice-To-Haves: Ivanti Service Desk
Ivanti Neurons
Exposure to business requirements gathering/translation to technical requirements
Education/Experience: 3 years of experience
Degree not required if experience is met.
Certification Requirements (Any Preferences): ITIL Foundation certification is preferred. - CompTIA A+, Network+, or similar certifications are a plus.
Email Alert for ITSM Senior Systems Analyst jobs in Jacksonville, FL, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.