Hotel Front Desk Night Auditor
Englewood, NJ, United States
Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Make sure every hotel guest has a pleasant stay
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
Qualifications
• Prior Hotel Front Desk Night Audit Experience preferred
• Knowledge of Opera preferred
• Must be available to work required overnight shift 11pm-7:30am, weekends and Holidays
• Excellent communication and customer service skills