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Hilton
Washington, DC, United States
The beautiful and iconic **Washington Hilton** is located less than 2 miles away from The White House and National Mall\. We boast 1,100 guest rooms and 118,000 square feet of event space is carefully laid out over three floors\. We are looking to add a Senior Event Manager to our team to handle our amazing large groups of 500 peak\! This is a gre
Job Source: HiltonHilton
Washington
The **Washington Hilton** is looking for an **Event Service Manager** to join their team\! This is a great entry level role into the hotel events team\. The ideal candidate will be outgoing, a quick thinker, confident, able to multitask and provide amazing customer service to our clients both internally and externally\. If you have hotel , events o
Job Source: HiltonWashington Hilton
Washington, DC, United States
A Sales Manager is responsible for securing groups and conventions by building and establishing relationships with customers. Hilton is looking for dynamic individuals who are well-rounded and business minded. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who asp
Job Source: Washington HiltonAcosta Sales & Marketing
Washington, DC, United States
Previous promotional experience and assisted selling experience is required, especially with electronic devices - Existing in-depth knowledge of the Android Operating system and mobile phone devices is a must; Samsung Galaxy experience is preferred - Outgoing, enthusiastic and energetic - Comfortable educating and sharing product feature and benefi
Job Source: Acosta Sales & MarketingHilton
Washington, DC, United States
Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as an Event Services Manager . The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D.C.’s preeminent addresses where all are welc
Job Source: HiltonHilton
Washington
Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D\.C\. on Pennsylvania Avenue, as the **Rooms Manager** \! The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC – reclaiming its position as one of Washington, D\.C\.’s preeminent addresses where all are welco
Job Source: HiltonWashington Hilton
Washington, DC, United States
Due to a recent promotion, The Washington Hilton is seeking a Senior Sales Manager to join their team! If you are a seasoned professional looking for a new challenge with 3+ years' experience as a hotel sales manager, then this opportunity is for you! We are looking for a Senior Sales Manager to handle all Association, Corporate, and SMERF groups
Job Source: Washington HiltonWaldorf Astoria Hotels & Resorts
Washington, DC, United States
Forge your legacy by joining the newest and highly anticipated Waldorf Astoria hotel, located at the epicenter of D.C. on Pennsylvania Avenue, as an Event Services Manager . The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC - reclaiming its position as one of Washington, D.C.'s preeminent addresses where all are welc
Job Source: Waldorf Astoria Hotels & ResortsWashington, DC, United States
The
Washington Hilton
is looking for an
Event Service Manager
to join their team! This is a great entry level role into the hotel events team. The ideal candidate will be outgoing, a quick thinker, confident, able to multitask and provide amazing customer service to our clients both internally and externally. If you have hotel , events or restaurant industry background is a PLUS!
The
Washington Hilton
is located less than 2 miles away from The White House and National Mall. Our 118,000 square feet of event space is carefully laid out over three floors. Highlights include a pillarless ballroom with rigging for lights, a private lounge with luxury seating, and an outdoor courtyard area complete with a firepit.
What will I be doing?
Department OverviewThe Catering and Events Department is responsible for the management of contracted groups and social event food/beverage and meeting room revenues and experiences, room block management, negotiation of supplier services. Ensuring event planner satisfaction while meeting and or exceeding department and individual revenue goals.
Position StatementAs an Event Service Manager, you will be responsible for event execution between the hotel and the customer during the meeting or event. Acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site event. Successful achievement of this goal will ultimately result in a major contribution to the re-booking of the business for future dates.
Maximizes revenues through effective up-selling of products and services. Serve as the event planner primary contact during event on property and is responsible for his/her experience.
Position SummaryAs a Team Member, your essential functions in this role include such things as:• Provide direction and supervision to affected departments and team members during the execution ofmeeting and/or event.• Directly serve on site group and catering customers in a proactive manner.• To organize, plan and prioritize your duties by developing plans and goals.• Timely communication to internal and external clients via telephone, email, written documents or in person.• Demonstrate knowledge of job systems, products, booking systems, and processes.• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.• Selling and influencing both internal and external clients.• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.• Participate in customer site inspections and assist with the sales process as necessary.• Other duties as necessary based on business needs• Regular attendance
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What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptability
What will it be like to work for Hilton?
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:Access to your pay when you need it through DailyPay (Depending on hotel)Health insuranceCareer growth and developmentTeam Member Resource GroupsRecognition and rewards programsGo Hilton travel discount programBest-in-Class Paid Time Off (PTO)Supportive parental leaveEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discountDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*Please note, benefits may vary depending on the classification and union status of the position.
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Email Alert for Event Services Manager - Washington Hilton jobs in Washington, DC, United States
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