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VCA Animal Hospitals
Carmel, IN, United States
Client Service Representative VCA Companion AMC We are seeking a Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a perso
Job Source: VCA Animal HospitalsNationalrr
Carmel, IN, United States
**Client Service Representative** National Record Retrieval is a locally owned legal services company that is growing quickly and seeking talent. We specialize in medical record retrieval representing a nationwide client base. Coordination between medical providers, copy services, law firms, and the client is the key to delivering a quality service
Job Source: NationalrrBESTAFF Labor
Indianapolis
Job Description Job Description Client Service Admin 8am-4:30pm Great opportunity to join a privately owned third party logistics company! The primary responsibility will be heavy communication to and from clients as well as internal contacts, producing documents for special shipments, and to help monitor aging orders and communicate potential i
Job Source: BESTAFF LaborFlexJobs
Fishers
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsFlexJobs
Greenwood
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Job Source: FlexJobsFlexJobs
Indianapolis
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsFlexJobs
Carmel
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsOutdoor Environments Group
Indianapolis, IN, United States
Job Type Full-time Description Client Representative Department: Property Care Location: Northwest Indianapolis Role: Fulltime Our passion is to create an outdoor environment that inspires, rejuvenates and elevates our clients every day. We are seeking a person to represent OEG as the Client Representative to support our property care divisi
Job Source: Outdoor Environments GroupIndianapolis, IN, United States
Client Services Representative- IBC
Job Locations
US-IN-Indianapolis
ID
2024-10249
Category
Customer Service and Support
Position Type
Full Time
Overview
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious.
We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories.
Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers.
At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Under direct supervision by department leadership, completes administrative and customer support duties related to Donor Testing Laboratory operations in a timely and accurate manner, with quality that exceeds customer expectations. Takes pride in performing tasks, executed at a high service level.
Responsibilities
Understand and perform to all applicable regulatory and compliance requirements.
Maintain donor privacy and adherence to HIPAA regulations.
Use appropriate systems to accurately perform data entry functions.
Review preparation of all supplemental and 3'rd party laboratory testing.
Proof read own work for content, spelling, accuracy, and document format.
Handle reporting of all supplemental and 3'rd party laboratory testing.
Maintain, organize, and archive laboratory records for long term storage.
Manage customer requests and resolve sample problems in a prompt and courteous manner.
Use written and verbal communication skills to provide exemplary customer service to internal
and external customers, and appropriately document interactions.
Support the maintenance of general supply inventory, as needed.
May train others on job tasks, as assigned.
Provide support to client services specialist and other administrative personnel as needed.
Other duties, as assigned.
Performs other duties as assigned
Complies with all policies and standards
Qualifications
Education High School Diploma or equivalent required
Two years attendance at an accredited college, university or technical college with emphasis in a science /medical related field preferred
Experience 1-3 years of medical related experience or training preferred
Data Entry, customer service and LIS (Laboratory Information System) experience preferred
Knowledge, Skills and Abilities Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals.
Strong attention to detail and problem-solving skills.
Aptitude for computers and strong data entry skills.
Ability to manage frequent interruptions in a fast-paced environment.
Good customer service and communication skills.
Flexibility to work independently and with a team.
Ability to adapt to change and understand the impact on laboratory operations.
Organized and able to efficiently prioritize and handle multiple tasks at one time to provide a productive workflow.
Ability to work independently with structured written or oral instructions
Knowledge of medical terminology preferred.
Understands time zones and military time.
Tools and Technology General office equipment (computer, printer, fax, copy machine) required
Personal Computer (desktop, laptop, tablet). required
Microsoft Suite (Word, Excel, PowerPoint, Outlook). required
Software systems (Customer Relationship Management Software, Laboratory Information Systems, Learning Management System). required
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Email Alert for Client Services Representative- IBC jobs in Indianapolis, IN, United States
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