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FLASH Technology Group
Columbia, MD, United States
SERVICE PROJECT MANAGER with TS/SCI polygraph security clearance! Service Project Manager will be responsible for communicating issues and solutions in a timely manner; allocating resources on the contract/effort; managing the activities of the project team; providing direction and mentoring to project team members; solid planning capabil
Job Source: FLASH Technology GroupPrecise Software Solutions Inc.
, MD, United States
Precise Software Solutions, Inc. is an innovative small business with a proven record of success delivering quality services and solutions to government organizations. A CMMI Level 3 company, Precise serves as a trusted advisor to senior technology executives and helps government agencies enhance and expand their information technology capabilities
Job Source: Precise Software Solutions Inc.ASSYST a CMMI Level 3 Company
Baltimore, MD, United States
The Help Desk Specialist plays a vital role in assisting the system administration team to ensure the effective development, deployment, and maintenance of GRC tools. This role involves collaborating with cross-functional teams to support the functionality, security, and operational integrity of Governance, Risk, and Compliance (GRC) systems. Key
Job Source: ASSYST a CMMI Level 3 CompanyMV Transportation
Baltimore, MD, United States
Job Description Overview If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights: Responsibilities MV Transportation is seeking an Information Technology Manager. This individual shall be a self-starter, highly motivated and able to work in a fast
Job Source: MV TransportationCoWorx Staffing Services
North Point Village, MD, United States
IT Manager/Head of IT – Middleborough, MA A well established, technology and technical services company is looking for an IT Manager/Head of IT to assume a leadership position within the IT department. The IT Manager who will lead an IT team and oversee all aspects of the company's information technology infrastructure and operations. The ideal c
Job Source: CoWorx Staffing ServicesTeamWorx Security, LLC
Columbia, MD, United States
Location: Columbia, MD Clearance Requirements: This position requires an active Top Secret/SCI clearance Position Type: Full-Time *This position is 100% on-site at our Columbia, MD office. We will not be accepting hybrid or remote applications. TeamWorx Security Inc. is seeking a well-qualified Computer and Information Systems Manager to assist
Job Source: TeamWorx Security, LLCTeamWorx Security, Inc.
Columbia
Job Description Job Description Salary: Location: Columbia, MD Clearance Requirements: This position requires an active Top Secret/SCI clearance Position Type: Full-Time *This position is 100% on-site at our Columbia, MD office. We will not be accepting hybrid or remote applications. TeamWorx Security Inc. is seeking a well-qualified Computer a
Job Source: TeamWorx Security, Inc.CareerBuilder
Columbia, MD, United States
IT Service Desk Support Specialist (ConnectWise) IT Service Desk Support Specialist (ConnectWise) The IT Service Desk Support Specialist (ConnectWise) is an opportunity to join one of the top MSPs in the country. Our core offerings include Cyber Security, Managed Services, Full Network Implementation, and Cloud Solutions. We are looking for a IT
Job Source: CareerBuilder, MD, United States
We are currently seeking a dedicated and experienced IT Service Management (ITSM) Specialist to join our dynamic IT team. As an ITSM Specialist, you will play a crucial role in ensuring the efficient and effective delivery of IT services to our organization. If you have a strong background in IT service management, excellent problem-solving skills, and a passion for providing exceptional customer service, we encourage you to apply.
Responsibilities:
Design, implement, and maintain IT service management processes and procedures based on ITIL best practices.
Ensure the availability, reliability, and performance of IT services through effective incident, problem, change, and configuration management.
Collaborate with cross-functional teams to define service level agreements (SLAs) and key performance indicators (KPIs) for IT services.
Monitor and track IT service performance against SLAs, identifying areas for improvement and implementing corrective actions.
Provide technical support and guidance to end-users, resolving complex IT issues and escalating as necessary.
Develop and maintain documentation, including service catalogs, knowledge articles, and standard operating procedures (SOPs).
Conduct regular IT service reviews with stakeholders to gather feedback and identify opportunities for service enhancements.
Collaborate with IT teams to ensure smooth service transitions, including testing, deployment, and knowledge transfer.
Stay updated with the latest industry trends, technologies, and frameworks relevant to IT service management.
Contribute to the continuous improvement of IT service management processes and tools.
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IT Service Manager jobs in , MD, United States
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