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Highmark Health
Boston, MA, United States
Company : Highmark Health Job Description : JOB SUMMARY As a Digital Product Manager for My Highmark, a site for members to view claims, explore coverage, and find care, you'll play a pivotal role in representing the customer's voice throughout the product development lifecycle. As part of your role, you will establish and evangelize the vision
Job Source: Highmark HealthCVS Health
Wellesley, MA, United States
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that h
Job Source: CVS HealthHighmark Health
Boston, MA, United States
Company : Highmark Health Job Description : JOB SUMMARY As a Digital Product Manager for My Highmark, a site for members to view claims, explore coverage, and find care, you'll play a pivotal role in representing the customer's voice throughout the product development lifecycle. As part of your role, you will establish and evangelize the vision and
Job Source: Highmark HealthSoftworld, a Kelly Company
Boston, MA, United States
Digital Product Manager Direct Hire Location: hybrid in Boston, MA or St. Paul, MN Role Overview: We are seeking a Digital Product Manager to lead our Digital Marketing & Professional Education team within the Med-Surg business units. You will oversee day-to-day operations, guide the team, and ensure successful product delivery, focusing on enhan
Job Source: Softworld, a Kelly CompanyDassault Systèmes
Waltham, MA, United States
Responsibilities DASSAULT SYSTEMES is looking for a motivated Digital Product Manager to join our NAM Digital team in a hybrid capacity in our offices in Waltham, MA . In this role you will define and execute key development projects as a leader and part of the NAM Digital team. Do you have dreams and enjoy a challenge? Here at DASSAULT SYSTEMES
Job Source: Dassault SystèmesEntegris
Billerica, MA, United States
At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status. Billerica, M
Job Source: EntegrisEntegris
Billerica, MA, United States
Why work at Entegris? Lead. Inspire. Innovate. Define Your Future. Not everyone who works for a global company shares the same background, experiences, and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our de
Job Source: EntegrisEntegris
Billerica, MA, United States
At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status. Billerica, M
Job Source: EntegrisBoston, MA, United States
Digital Product Manager
We are in search of a dynamic Digital Product Manager to join our expanding Digital Strategy Team. This critical role will be responsible for owning and driving improvements in pivotal digital platform(s) utilized by our internal agents, employees, and external customers. As a central figure in our data-centric organization, this role demands a balance of product ownership, deep analytical prowess, and a history of customer-facing service or sales experience.
Essential Functions and Responsibilities:
Through agile project leadership, standups and backlog management, own, manage, and enhance our digital platform(s), ensuring alignment with both internal agent requirements and or external customer needs.
Collaborate with stakeholders from across the business, leveraging your influence to gain support and drive initiatives forward.
Engage in in-depth data-based root cause analysis, pinpointing gaps and creating comprehensive CBAs (Cost-Benefit Analyses) to address those gaps.
Support data visualization initiatives, particularly with Tableau, to ensure clear communication of insights and findings.
Continuously identify and prioritize improvements based on customer feedback, technological advancements, and internal business requirements.
Manage the product backlog and lead Agile standups, ensuring alignment and efficiency in the product development process.
About You:
You have a data-driven mindset, with a firm belief in starting with data, identifying root causes of gaps to goals, able to develop actionable insights and smart, creative, MVP-type solutions, implementing, and then using data to sustain, control, and improve performance.
You thrive in a scorecard environment, understanding that the objective is to predict the performance of your changes and to forecast accurately the metrics you own in relation to the digital product you manage.
Requires meticulous attention to detail, a strong sense of accountability, and independence, but also values the importance of a team player mindset given our collaborative work environment.
Proven track record in service, sales, or other customer-facing roles.
Influential communicator, adept at collaborating and rallying stakeholders across the organization.
An innate ability to translate complex data into actionable strategies and clear visual presentations.
Familiarity with process improvement methodologies, like Six Sigma and Lean, as examples.
Qualifications:
Minimum of 3 years' experience in Product Management with a significant analytical component.
Strong background in data visualization, especially with Tableau.
Demonstrated expertise in strategic planning, decision making, and change management.
Solid project management skills, especially within Agile and Waterfall methodologies.
Familiarity with Generative Chat AI concepts.
Proficiency in basic software tools such as Excel, Word, PowerPoint, and others.
Excellent communication skills, both written and verbal.
Bachelor's degree in a relevant field.
Previous experience in the insurance or financial services industry preferred.
Hands-on experience with customer feedback tools and methodologies preferred.
Join our team and be at the forefront of our data-centric evolution. If you are passionate about blending product management with deep analytical insights and have a knack for influencing change, we eagerly await your application. Apply today and play a pivotal role in our digital transformation journey!
About the Company
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.
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Email Alert for Digital Product Manager jobs in Boston, MA, United States
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