Technical Repair Specialist II - Charlotte, NC

Charlotte, NC, United States

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Bringing out the best in people

As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we’re looking for the best to join us.

Working at Dentsply Sirona you are able to:

Develop faster - with our commitment to the best professional development.

Perform better - as part of a high-performance, empowering culture.

Shape an industry - with a market leader that continues to drive innovation.

Make a difference -by helping improve oral health worldwide.

POSITION SUMMARY:

This position is responsible for inspecting , diagnosing, troubleshooting, and repairing various types of electronic equipment, devices, or systems. Additionally, this position is responsible for contacting dealers and customers concerning Inspection results.

This job function directly affects product quality and will require training.

PRIMARY RESPONSIBILITIES :

Cleans and inspects condition of returned electronic equipment

Performs functional tests

Repairs or refurbish electronic equipment from written instructions

Maintains accurate records and log in both hard copy and systematically.

Communicates in writing or phone to applicable Dentsply Sirona departments

Communicates in writing or phone externally with Dealers and Customers

Provides reporting to manager

Other tasks as assigned

EDUCATIONAL QUALIFICATIONS:

High School diploma required; Associates Degree preferred

3-5 years of experience

REQUIRED KNOWLEDGE, SKILLS, and ABILITIES:

Attention to detail

Computer literate. Familiar with MS Windows based computers and applications

Mechanical aptitude and dexterity in using hand tools

Customer Service Skills. Ability to communicate professionally in stressful conditions

Communicate information and ideas clearly, and concisely, in writing; read and understand information presented in writing

Operate applicable specialized equipment

Evaluate information against a set of standards

Identify risks which require the use of special safety precautions and/or equipment, e.g., working around operating machines.

PHYSICAL DEMANDS :

The work requires some physical exertion such as long periods of standing; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as machines. The work may require specific but common physical characteristics and abilities such as lifting up to 75 pounds, above-average agility, and dexterity.

Ability to function in highly stressful situations.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

SUPERVISORY RESPONSIBILITIES:

Team Lead potential

ENVIRONMENTAL REQUIREMENTS:

Primarily an office/ warehouse environment; must be able to use all office/ warehouse equipment (PC, phone, camera, copier, hand truck, etc.)

Limited temperature fluctuations, air-conditioned environment.

Exposure to general manufacturing environment.

Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.

If you need assistance with completing the online application due to a disability, please send an accommodation request to [email protected] ([email protected]) . Please be sure to include “Accommodation Request” in the subject.

For California Residents:

We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).

The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).

For additional details and questions, contact us at [email protected]