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Burlington
Jacksonville, FL, United States
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! Overview: As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you’ll be responsible for
Job Source: BurlingtonWearegat
Jacksonville, FL, United States
FLJAX - UA, 2400 Yankee Clipper Drive, Jacksonville, Florida, United States of America Req #1242 Monday, March 4, 2024 GAT is seeking dynamic individuals to join its team of aviation professionals. GAT offers a wide range of employee benefits to include major medical, 401K Plan, Dental, and Vision coverage. Classification: Variable Hour, Non-Exem
Job Source: WearegatTravelcenters of America, Inc.
Jacksonville, FL, United States
Location: Lead Customer Service Attendant in Baldwin, FL at TravelCenters of America **Location:** **Experience:** Not Specified **Job Description** **Job Brief** Maintain buildings and facilities in a clean, sanitary condition in accordance with TA standards. Facilities should always provide the customer a pleasant environment to frequen
Job Source: Travelcenters of America, Inc.Big Lots
Jacksonville, FL, United States
Job Description - Service Lead (24005501) Job Description Description Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards. Provides leadership and clear direction to associates and actively participates in the customer-fac
Job Source: Big LotsAvis Budget Group
Jacksonville, FL, United States
Customer Service Representative Pay rate: $12.00/hour Immediately hiring! We are now seeking responsible and energetic people, like you, to join our growing Avis Budget Group enterprise. You’ll be an appreciated and valued addition to our team, putting a smile on our customers faces! What You’ll Do: You will help customers in the return of their r
Job Source: Avis Budget GroupFidelity Investments
Jacksonville, FL, United States
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you’ll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? Th
Job Source: Fidelity InvestmentsManpower Group Inc.
Jacksonville, FL, United States
About KB Home KB Home is one of the largest and most recognized homebuilders in the United States and has built over 670,000 quality homes in our 65 plus year history. Today, KB Home operates in 47 markets from coast to coast. At KB Home, people are our foundation. We build strong, personal relationships with our customers to ensure they have a rea
Job Source: Manpower Group Inc.InsuraTec Services Group
Jacksonville, FL, United States
About Us At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary
Job Source: InsuraTec Services GroupJacksonville, FL, United States
GAT is seeking dynamic individuals to join its team of aviation professionals. GAT offers a wide range of employee benefits to include major medical, 401K Plan, Dental, and Vision coverage.
Classification: Variable Hour, Non-Exempt
Job Summary
Customer Service Lead is first and foremost responsible for ensuring a safe work environment for the entire crew while properly safeguarding the aircraft and the flights performance. By supporting Customer Service Agents professional development, this role ensures that CSA are knowledgeable about ground operations related GAT policies and procedures to ensure excellent customer service and on time flight performance. Leads work with Supervisors and other leaders on staffing, supporting regular and irregular operations, and may provide training to Customer Service Agents as necessary.
Job Duties
Customer Service agents must report to work on a regular and timely basis.
Ensures CSAs are in Personal Protective Equipment (PPE) and ready to perform duties
Provides input on operational improvements and efficiencies
Reports operational feedback for flight delays and performance to leadership
Addresses security related issues to leadership, is responsible for meetings
Able to perform under pressure and within fixed time constraints
Ensure CSAs are adhering to our uniform standards
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle cash, credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
Work independently without direct supervision.
Requirements
Must be at least 18 years of age and possess basic computer experience (6 months+) and type at least 35 words per minute.
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, fluently speak, and understand the English language.
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Must be free of disqualifying crimes and able to pass a pre-employment drug test.
Must have reliable transportation and able to work weekends, holidays, and days off.
Other Duties as assigned.
GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.GAT Airline Ground Support is a drug-free workplace and conducts a random drug test.Employment with GAT Airline Ground Support is contingent upon a clear driving record, 10-year criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.
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Customer Service Lead jobs in Jacksonville, FL, United States
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