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GoHealth Urgent Care
Houston, TX, United States
Description Position at GoHealth Urgent Care At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. The Customer Experience Specialist will be the custodian of the customer's jou
Job Source: GoHealth Urgent CareBaylor Genetics
Houston, TX, United States
** Customer Experience Specialist** **Job Category****:** Client Support **Requisition Number****:** CUSTO001277 Showing 1 location **Job Details** **Description** Job Summary: Under general supervision, you will provide daily customer support to all BG customers, proactively reaching out to customers and providing above and beyond service to ensur
Job Source: Baylor GeneticsCargotec Oyj
Houston, TX, United States
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and e
Job Source: Cargotec OyjCargotec Solutions
Houston, TX, United States
MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor. Compensat
Job Source: Cargotec SolutionsGoHealth Urgent Care
Houston, TX, United States
Description Position at GoHealth Urgent Care At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. The Customer Experience Specialist will be the custodian of the customer's jou
Job Source: GoHealth Urgent CareBest Buy
Houston, TX, United States
**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous e
Job Source: Best BuyBest Buy
Houston, TX, United States
**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employ
Job Source: Best BuyPosiGen
Houston
Job Description Job Description PosiGen is searching for a Training Specialist responsible for developing, delivering, scheduling, and program managing role-focused curricula for PosiGen's Customer Care and Collections department; on company products, service requests, operations processes and procedures, customer management & engagement, dispute
Job Source: PosiGen, HI, United States
About the Job:
The Customer Experience Specialist position, under minimal supervision, is responsible for providing customers with best-in-class experience through the effective execution of their duties. This position is required to understand and help improve the company’s quality standards.
Roles and Responsibilities:
Deliver Excellent Customer Experience
Deliver exceptional Customer Experience and Establish Servi-Tek’s reputation as a company that offers excellent customer experience during all sales and after-sales procedures.
Promptly respond to customer queries via email, phone calls, site visits, or CRM.
Conduct Site Visits
Conduct Project Site Visits daily for various reasons to conduct a QA Inspection, and leverage these visits with other important tasks that will enhance service delivery.
Discover possible issues and address them promptly before it is escalated as client complaint.
CRM
Obtain Positive Client Reviews
Provide feedback to management on customer needs and concerns.
Obtain and maintain positive 5-star reviews from clients.
Share customer feedback with colleagues and other departments so that products and services can be improved.
Train Day Porter Supervisors (Onboarding and On-Going Training)
Train Day Porter Supervisors on job cards, janitorial protocols, and Servi-Tek Values and Policies to maintain our high standards.
Oversee employees' individual Time Off requests for sick leave, vacation, personal time off, etc., and submitting of forms to the HR Department for approval.
Work Orders and Reports (Servi-Trak)
Receive requests for tag jobs, calculate the charges, and prepare Tag proposals based on the type of service and the Company’s pricing.
Creating, monitoring, and completing Work Orders and updating important instructions in Servi-Trak
Endorse work order information across all departments to ensure that tags are completed according to what was approved by the client.
Prepare Work Order Report and send it to the client or property manager upon completion.
Create and Maintain Company's Standard Operating Procedures
Requirements:
Education
• College Diploma or equivalent preferred
Experience
• 1-3 years of experience in a related role
• Previous experience in customer relations or property management is preferred.
• Ability to prepare, presents, and review oral and written information and documents, in both English and Spanish.
Work Location: Honolulu, Hawaii, residing closely in the area of service
Competencies and Success Factors:
• Ability to work independently with minimal supervision, but also in a team environment.
• Ability to communicate effectively with team members to accomplish common goals.
• Ability to execute specific action plans, anticipate issues and resolve them with a sense of urgency.
• Time management: prioritize tasks to ensure that projects are completed by deadlines, and streamline processes to maximize productivity.
• Obsessed with creating great experiences for our clients and has a client-centered mentality and passion for customer service.
• Very attentive when dealing with each customer; and also be able to sort for useful details in every inquiry/complaint that is being made by the customer, to enable effective problem solving and ultimately, customer satisfaction
• A positive attitude and the ability to build relationships with clients.
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Email Alert for Customer Experience Specialist jobs in , HI, United States
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