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GoHealth Urgent Care
Houston, TX, United States
Description Position at GoHealth Urgent Care At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. The Customer Experience Specialist will be the custodian of the customer's jou
Job Source: GoHealth Urgent CareServi-Tek Facility Solutions
, HI, United States
About the Job: The Customer Experience Specialist position, under minimal supervision, is responsible for providing customers with best-in-class experience through the effective execution of their duties. This position is required to understand and help improve the company’s quality standards. Roles and Responsibilities: Deliver Excellent Custome
Job Source: Servi-Tek Facility SolutionsBaylor Genetics
Houston, TX, United States
** Customer Experience Specialist** **Job Category****:** Client Support **Requisition Number****:** CUSTO001277 Showing 1 location **Job Details** **Description** Job Summary: Under general supervision, you will provide daily customer support to all BG customers, proactively reaching out to customers and providing above and beyond service to ensur
Job Source: Baylor GeneticsCargotec Solutions
Houston, TX, United States
MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor. Compensat
Job Source: Cargotec SolutionsGoHealth Urgent Care
Houston, TX, United States
Description Position at GoHealth Urgent Care At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. The Customer Experience Specialist will be the custodian of the customer's jou
Job Source: GoHealth Urgent CareThe Peach Truck
Houston, TX, United States
Description Join The Peach Truck as a Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resolution, and promoting a customer first culture. Other duties will i
Job Source: The Peach TruckBest Buy
Houston, TX, United States
**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employ
Job Source: Best BuyBest Buy
Houston, TX, United States
**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous e
Job Source: Best BuyHouston, TX, United States
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MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor.
Purpose of the position The mission of this role is to build strong relationships with customers and sales colleagues, oversee all quotes, orders, and customer requests, liaising with key colleagues to ensure everything is in place and any challenges are overcome to guarantee prompt responses and delivery within lead time. Handle all customer inquiries, knowing who the correct person in the business is so that can provide customers with all the information required.
Main tasks and responsibilities First point of contact for all customer requests, respond to customers within SLA gathering the necessary input from colleagues to give the customer the information they need.
Managing & overseeing successful, prompt quote handling and customer deliveries.
Identifying any challenges to orders being on time & collaborating with colleagues to resolve them.
Confirming and sending delivery instructions.
Build strong relationships with the customer to understand their needs.
Takes ownership of challenges to ensure we deliver as promised to the customer.
Log claims, complaints and internal non-conformances and liaise with colleagues to find root cause of issue and identify rapid resolutions and challenge for preventative measures & CI.
Challenge processes to ensure we constantly improve CX.
Learn to build knowledge of customers and our processes.
Processing Customer Orders and Notification Entries ensuring all details are entered correctly.
Dedicated support to our VIP customers to ensure all their needs are met.
What you’ll need to succeed Degree educated or equivalent through relevant experience
Fluency in English - both written and spoken
Fluent in Spanish is a plus
Computer skills: MS office basics, G-suite and ERP system (SAP & SalesForce) knowledge is an asset
Customer-focused approach
Organized, efficient with strong time management skills
Self-motivated and accurate
Highly effective and clear communicator with active listening skills.
You will be part of By joining MacGregor, you will be able to work closely with leading industry professionals, developing and implementing new concepts that set the standards in the maritime transportation and offshore industries.
We offer our employees the opportunity to be part of a truly global organization leveraged upon our shared values of integrity , quality and safety . Integrity : Integrity steers our thinking, behavior and the way we nurture the relationships with our customers and our stakeholders
Quality : Quality is valued in our processes, products and services and helps to improve our customers’ performance and our own competences.
Safety : Safety is essential in everything we do. Our customers can rely on us to put safety at the forefront of our designs, deliveries and services so they can run their operations without unpleasant surprises, and we all have a safe working environment.
With us you will be part of a collaborative working culture with challenges and opportunities to further develop yourself professionally.
Interested to join? MacGregor is part of Cargotec
MacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions, all designed to perform with the sea.
Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their operations by working in close cooperation with MacGregor. www.macgregor.com
MacGregor is part of Cargotec. Cargotec's (Nasdaq Helsinki: CGCBV) sales in 2023 totalled approximately EUR 4.6 billion and it employs around 11,400 people. www.cargotec.com
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Email Alert for Customer Experience Specialist jobs in Houston, TX, United States
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