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Enterprise Mobility Inc
Boston, MA, United States
Overview The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provid
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Job Source: TD Bank GroupXerox
Revere
Field Service Technician - Boston, MA **General Information** Press space or enter keys to toggle section visibility City Arlington, Belmont, Boston, Cambridge, Chelsea, Everett, Revere, Watertown, Winthrop State/Province Massachusetts Country United States Department Technical Customer Services Date Friday, July 5, 2024 Working time Full-time Ref#
Job Source: XeroxXerox
Arlington
Field Service Technician - Boston, MA **General Information** Press space or enter keys to toggle section visibility City Arlington, Belmont, Boston, Cambridge, Chelsea, Everett, Revere, Watertown, Winthrop State/Province Massachusetts Country United States Department Technical Customer Services Date Friday, July 5, 2024 Working time Full-time Ref#
Job Source: XeroxXerox
Everett
Field Service Technician - Boston, MA **General Information** Press space or enter keys to toggle section visibility City Arlington, Belmont, Boston, Cambridge, Chelsea, Everett, Revere, Watertown, Winthrop State/Province Massachusetts Country United States Department Technical Customer Services Date Friday, July 5, 2024 Working time Full-time Ref#
Job Source: XeroxBoston
**Overview**
The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
**The seasonal window ends on or before October 31, 2024 and cannot exceed 150 days. The start date will be on or after July 1st**
This position pays $21.46 / hour and is located in our Downtown Boston Territory at the Revere Hotel Boston, 200 Stuart St, Boston MA 02116
Multiple Schedules are available, inclusive of weekends and holidays. We are hiring for both full time (40 hours/week) and part time (25 hours/week) schedules which start after July 1st. Schedules to be discussed during interview process.
Schedule 1 (This position will start on or after July 1)
Sunday 7:30am-12:30pm
Monday 7:00am-6:30pm
Thursday 7:00am-2:00pm
Friday 7:00am-6:30pm
Saturday 7:30am-2:30pm
Schedule 2 (This position will start on or after July 1)
Sunday 7:30am-12:30pm
Monday 7:00am-6:30pm
Tuesday 7:00am-2:00pm
Friday 7:00am-6:30pm
Saturday 7:30am-2:30pm
Schedule 3 Part-Time (This position will start on or after July 1)
Friday 7:00am-6:30pm
Saturday 7:00am-2:30pm
Sunday 7:00am-2:30pm
_As you are considering a position_ _with Enterprise Mobility, we invite you to learn more about our business at careers.enterprise.com_
**Responsibilities**
+ Meet and greet customers in a professional, friendly, and timely manner
+ Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
+ Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
+ Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
+ Place outgoing calls for callback management, and miscellaneous calls as assigned
+ Assist to assess condition of rental upon return
+ Notify Management of any known customer problems
+ Notify Management of any known vehicle problems and any required vehicle maintenance
+ Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
_Equal Opportunity Employer/Disability/Veterans_
**Qualifications**
+ Must be at least 18 years old
+ High School Diploma or GED required
+ Must currently have a valid US driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years.
+ No drug or alcohol related conviction on record (DWI/DUI) in the past 5 years.
+ Must have at least 6 months of prior customer service experience
+ Must have a basic level experience and understanding of a PC and Microsoft Office products
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ([email protected]) to contact us about your interest in employment.
Email Alert for Seasonal Customer Service Representative - Boston MA_ jobs in Boston
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