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Metro Medical
Chelmsford
Job Description Job Description Immediately hiring Full Time Customer Support Specialists at Metro Medical! What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to p
Job Source: Metro MedicalGreater Lawrence Family Health Center
Methuen, MA, United States
Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, i
Job Source: Greater Lawrence Family Health CenterEastern Bank
Lynn, MA, United States
(I & II): This role serves as first line response for the basic incoming customer calls. The Customer Support Specialist must accurately and expediently answers inquiries on all types of new and existing products and services. Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures. Is responsible fo
Job Source: Eastern BankZOLL Medical Corporation
Chelmsford, MA, United States
Location: Chelmsford, MA, United States of America Resuscitation At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering
Job Source: ZOLL Medical CorporationKel-Mar Inc
Wakefield, MA, United States
The System Support Associate is a client-facing position whose primary responsibility is to support clients using Kelmar's KAPS unclaimed property management system. The System Support Associate will be well versed on using the KAPS system and unclaimed property management with the expectation of becoming an expert in all facets of KAPS as well the
Job Source: Kel-Mar IncChico's FAS, Inc. - Retail
Burlington, MA, United States
Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various
Job Source: Chico's FAS, Inc. - RetailTeradyne
North Reading, MA, United States
** Customer Support Applications Engineer** ID: 814 Function: Engineering Location: North Reading, MA, US The **Customer Support Applications Engineer** will work independently to assist customers in the use of Teradyne related products, provide new product design input, develop training material, instruct internal and external engineers with exist
Job Source: TeradyneMimecast
Lexington, MA, United States
The legends in customer success. In Customer Excellence, we turn onboarding into ongoing relationships. We offer 24/7 support and represent customers across every business department. We always deliver value and delight, so we build customer loyalty for life. The Associate Support Manager is responsible for initial inbound customer case han
Job Source: MimecastNorth Andover, MA, United States
Job Description Job Description Do you have a great attitude? Willing to learn? Would you like to join an established, growing SaaS platform provider to one of the largest sectors of our economy? TSD is a technology company specializing in solving business problems for auto manufacturers, rental car agencies and insurance companies worldwide. Learn the world of SaaS product delivery and the automotive industry while improving your technical and support skills. Come work for a small company with large clients: www.tsdweb.com
Responsibilities:
Offer excellent customer service assisting our clients with our software-as-a-service products via phone and email.
Leverage, develop and maintain a knowledgebase of problems and solutions to assist your teammates.
Provide accurate documentation in our ticketing system on each customer interaction noting details in incident or request, customer contact information, and progress or resolution.
Provide helpful, friendly support explaining application functionality, assisting current customers to increase their own knowledge of our software.
Troubleshoot and resolve navigation, software usage, and/or system and connectivity issues, escalating when necessary to ensure timely resolution.
Qualifications:
Excellent customer service, written and verbal communication, problem solving, and follow-up skills are essential
Proficiency in the Microsoft Office Suite of products
Bilingual Spanish a plus.
Please Note:
This is a full-time position with competitive salary and excellent benefits package; Visa sponsorship is not available.
Company Description TSD designs and develops fleet mobility solutions for dealerships, automotive manufacturers, automotive groups, and car rental companies worldwide. TSD's car rental software and loaner car software powers over 16K automotive businesses today. Company Description TSD designs and develops fleet mobility solutions for dealerships, automotive manufacturers, automotive groups, and car rental companies worldwide. TSD's car rental software and loaner car software powers over 16K automotive businesses today.
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Email Alert for Customer Support Associate jobs in North Andover, MA, United States
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