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International Rescue Committee
Silver Spring, MD, United States
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental orga
Job Source: International Rescue CommitteeForrest Solutions
Vienna, VA, United States
Administrative Intake Specialist We are seeking an Administrative Intake Specialist to join our growing team. This role is primarily focused on managing administrative tasks related to client engagement and the onboarding of new attorneys. Key responsibilities include data and document management, reviewing client and matter information, and enforc
Job Source: Forrest SolutionsArnold & Porter
Washington
The Conflicts Department of Arnold & Porter has an opening for a Conflicts & Intake Specialist. The Conflicts & Intake Specialist may work a hybrid work schedule in our Chicago, Denver, Houston, or Washington, DC office or may work 100% virtual/remote in a firm-approved state as part of the “Gideon”...
Job Source: Arnold & PorterZ Family Law
Rockville, MD, United States
Our rapidly growing law practice is seeking a full-time sales and intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flou
Job Source: Z Family LawFawkes IDM
Washington, DC, United States
An international law firm with offices in Washington, D.C. is seeking a full-time Conflicts and Intake Specialist to join their team. This person will be responsible for helping the firm avoid inadvertent conflicts of interest in taking on new clients, new work, or new people. Responsibilities: Successfully operating various Firm databases/software
Job Source: Fawkes IDMBAYADA Home Health Care
Falls Church, VA, United States
BAYADA Home Health Care has an immediate opening for a **Client Services Associate/Intake Specialists** in our **Falls Church, VA Home Health** office. If you are looking for an exciting career opportunity in a growing industry, **Associate** could be the position for you! Are you looking for an exciting opportunity in a fast-growing industry? Do y
Job Source: BAYADA Home Health CareCreative Mindset Consulting
Seat Pleasant, MD, United States
Administrative Assistant The Administrative Assistant is responsible for providing high-level administrative support, information and referral services to The Training Source's staff and its customers. This position requires compassion and the ability to interface and develop relationships with area residents, employers and corporate and community
Job Source: Creative Mindset ConsultingThe Law Offices of Josephia Rouse
Rockville, MD, United States
Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! We need a skilled professional who is capable of connecting with our clients on a personal level keeping in mind that the matters we handle are very sensitive and personal. A professional who lives by high standards of customer service, who can: A) hav
Job Source: The Law Offices of Josephia RouseWashington, DC, United States
ABOUT SAMU FIRST RESPONSE
SAMU First Response is a global medical and social nonprofit organization that provides immediate humanitarian relief to vulnerable populations using a comprehensive and culturally competent approach. Grupo SAMU, our European branch, has over 40 years of experience successfully responding and delivering assistance to communities experiencing complex crises.
PROGRAM OVERVIEW
Given the migration crisis at the U.S.-Mexico border, SAMU First Response is operating a 24/7 program designed to address the acute needs of asylum seekers and migrants passing through the DC area. SAMU works with local government and partner organizations to ensure that newcomers have access to comprehensive services, including food, clothing, hygiene facilities, transportation, medical/legal support, and short-term respite.
ROLE AND RESPONSIBILITIES
The Intake and Service Specialist is responsible for gathering and documenting relevant intake information on guests as they arrive in DC and providing basic on-site services in order to address their needs in a timely manner.
Greeting incoming buses of asylum seekers (guests) and walk-ins at Welcome Centers in DC.
Completing intake forms, daily registrations and logs, as well as other documents and screenings with each guest or family unit, in accordance with protocols.
Ensuring that guests information is entered in the intake database efficiently and accurately while keeping physical records organized and properly archived.
Identifying and documenting the acute needs of guests.
Contacting local entities for any urgent/emergency needs and making referrals to the SAMU Respite Center(s) and/or other providers in DC or the destination city, as necessary.
Determining whether guests have a sponsor or support in their intended destination and coordinating with travel staff to contact the sponsor.
Providing orientation to guests on what to expect and how to navigate resources.
Maintaining supply inventory and ensuring that sufficient supplies are available for each shift. Transporting supplies (when necessary).
Coordinating and distributing food, clothing, hygiene kits, and other supplies to guests.
Developing and maintaining an up-to-date database of resources in destination cities.
Ensuring completion of Satisfaction Surveys and documenting other feedback, suggestions, and related information, as needed.
Identifying gaps/trends and providing recommendations to direct Supervisor and the Deputy Director(s).
Other duties, as assigned.
QUALIFICATIONS AND REQUIREMENTS Bachelor's degree or High school diploma or GED required.
Must have at least three years experience working with asylum seekers, immigrants, refugees, or providing direct care to vulnerable populations.
Fluency in English and a second language (preferably Spanish, French, or Portuguese)
Experience working in a residential setting.
Ability to support survivors in crisis with empathy while maintaining professional boundaries.
Proficiency across the following skills: verbal and written communication, collaboration and organization.
Use of computer and technology proficiency and data entry experience.
Ability and willingness to perform light housekeeping and lifting up to 30 pounds independently.
Must be authorized to work in the U.S. and able to pass a background check.
Must be vaccinated for COVID-19 and able to work in-person within the DMV area, with occasional travel/accompaniment to other locations in the region.
Able to thrive in a fast-paced, multicultural environment.
PHYSICAL DEMANDS Use of manual dexterity, tactile, visual, and audio acuity.
Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands.
Ability and willingness to perform light housekeeping.
Occasional lifting (up to 30 pounds), bending, pulling, and carrying.
Equal Opportunity employer: SAMU First Response is an Equal Employment Opportunity (EEO) Employer. SAMU does not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.
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Email Alert for Intake and Service Specialist jobs in Washington, DC, United States
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