Business Analyst

Hattiesburg, MS, United States

Business Analyst

The University of Southern Mississippi is currently accepting applications for the position of Business Analyst.

Position Details

Location Hattiesburg

118 College Drive

Hattiesburg, Mississippi, 39406-0001

United States

Division iTech Administration

Position Type Staff

Employment Status Full Time

Grant Funded No

Salary Range 48,177.00 - 56,500.00

Pay Grade

E10

Posting Close Date Open until filled

Special Instructions to Applicants

Please include a cover letter.

Job Summary

Works with university stakeholders to solicit, write, and manage user requirements including technology-independent process and data models for internally and externally developed technology solutions that meet the needs of various business areas. Serves as liaison between the business stakeholders and technical solution provider (e.g., vendors, infrastructure team, development team, etc. May serve as project manager for assigned projects.

Primary Duties and Responsibilities

Conducts interviews with key project stakeholders to understand and document business processes and workflows with their relationships to current and future software solutions. Reviews and analyzes the effectiveness and efficiency of existing systems and develops strategies for improving or further leveraging these systems. Translates business user concepts and ideas into comprehensive business requirements, functional and technical design documents. Conducts research on software and hardware products to meet requirements and to support purchasing efforts.

Oversees the selection and implementation of software programs and hardware resources that meet the business requirements providing analyst support from inception through system implementation, as well as managing test planning and execution to ensure that all requirements are satisfied.

Creates RFP/RFI, scope, requirements, use cases, design, test planning/scripts, process flow diagrams and other documentation as needed. Creates and/or reviews manuals, procedures, and elated user documentation, ensuring documentation is targeted to the appropriate audience.

Facilitates meetings with sponsors, stakeholders, and team members to explain difficult concepts to non-technical users. Develops concise and accurate reports with attention to detail.

Leads meetings with team (USM stakeholders, vendors, consultants, etc.), to manage the tasks in support of the project. Manages conflict resolution and builds consensus to complete tasks per schedule. Serves as a mentor to other Business Analysts.

Manage projects as assigned, responsible for the delivery and implementation of the project, including scope, objectives, schedule, tasks, budget, documentation, and resource management using a PMO standard project management methodology that utilizes tools such as MS Project, SharePoint, Cherwell, Office 365, etc.

Develops process improvements for project management methodologies and processes following industry standards to improve business analysis functions. Serves as an advisor to Enterprise Technology Planning Manager, Chief Information Officer, department directors, and staff with respect to business analysis standards. Performs other duties as assigned.

Minimum Qualifications

Bachelor’s degree from an accredited college or university and a minimum of eight years’ directly related experience or master's degree from an accredited college or university in Business Administration and a minimum of two years directly related BA experience. Directly related experience may be substituted for the education requirement on a year-for-year basis.

Knowledge, Skills & Abilities

Skills in analytical, creative problem-solving and critical thinking.

Skill in managing one’s own time and the time of others.

Skill in using mathematics to solve problems.

Skill in completing assignments accurately and with attention to detail.

Ability to work under pressure and meet close deadlines.

Ability to analyze, organize and prioritize work while meeting multiple deadlines.

Ability to analyze and prepare documents, reports, and correspondence.

Ability to prepare concise reports.

Ability to review work for accuracy.

Ability to process and handle confidential information with discretion.

Adept in Microsoft Office.

Excellent written and oral communication skills and the ability to communicate with a diverse group of individuals.

Excellent organization and time management skills .

Detail-oriented.

Ability to anticipate needs.

Demonstrates the ability to deliver accurate, concise, and quality communication (verbal and written) in a timely manner and provide quality feedback.

Ability to establish goals and objectives.

Ability to effectively plan and delegate the work (matrix model) of others.

Ability to work collaboratively as a team member.

Preferred Qualifications

Bachelor’s degree from an accredited college or university in Information Systems. Experience in Agile teams. CBAP™ or CCBA® or PMI PBA certification. Knowledge of and experience with ITIL methodologies. Demonstrated project management skills & methodologies.

About The University of Southern Mississippi

The University of Southern Mississippi (USM) is a comprehensive public research institution delivering transformative programs on campuses in Hattiesburg and Long Beach, at teaching and research sites across the Mississippi Gulf Coast, as well as online. Founded in 1910, USM is one of only 131 universities in the nation to earn the Carnegie Classification of Institutions of Higher Education's "R1: Doctoral Universities - Very high research activity" designation, and its robust research enterprise includes experts in ocean science and engineering, polymer science and engineering, and large event venue safety and security, among others. USM is also one of only 37 institutions in the nation accredited in theatre, art and design, dance and music. As an economic driver, USM generates an annual economic impact of more than $600 million across the state. USM welcomes a diverse student body of more than 14,000, representing 71 countries, all 50 states, and every county in Mississippi. USM students have collected four Truman Scholarships and 37 National Science Foundation Graduate Research Fellowships, while also leading Mississippi with 27 Goldwater Scholarships, an honor that recognizes the next generation of great research scientists. Home to the Golden Eagles, USM competes in 17 Division I sports sponsored by the National Collegiate Athletic Association (NCAA). For more information, visit www.usm.edu.

As an Affirmative Action/Equal Employment Opportunity employer/Americans with Disabilities Act institution, The University of Southern Mississippi encourages minorities, women, veterans and persons with disabilities to apply.