Director, Operations

Billerica, MA, United States

Due to tremendous growth, we are seeking an experienced Director of Operations will be responsible for overall management of US Manufacturing Operations with focus on meeting customer expectations & commitments. He/She will be responsible for effective execution to operational and financial metrics, inventory management, developing and implementing plans for capacity & competency to be in line with organizations goals & objectives.

Key Responsibilities and Duties / Essential Functions:

* Ensure understanding of and support for Company strategy, core values and operational goals within areas of responsibility.

* Ensure operations capabilities meet or exceed business requirements and support company growth objectives.

* Accountable for all aspects of US Operations including Safety, Quality, Planning, Assembly, Shipping & Receiving, Continuous Improvement, Maintenance, Manufacturing Engineering, Supply Chain, Inventory and Logistics.

* Maintain accountability for operations finances.

* Provide leadership to the Safety team to ensure all policies and procedures are followed throughout the organization. Work with a safety first attitude and mentality.

* Always maintain Voice of the Customer and manage to ensure issues are addressed in a timely manner or when the company is not meeting customer expectations. Be flexible, in response to dynamically changing conditions, e.g. business development opportunities and customer demand / customer issues. Lead by Example with setting a Customer Satisfaction culture all the way through the organization.

* Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives

* Review, analyze and drive internal performance measures, define and drive improvement on KPI's in the areas of safety, quality, delivery, cost. Direct root cause countermeasures when necessary.

* Apply analytical skills to assess operational and financial data to identify opportunities and accurately assess impact to the organization.

* Drive the discipline in timely reporting of unplanned issues. Ensure integrity of the data. Respond to audit requirements

* Lead Continuous Process Improvement mindset and manufacturing culture. Utilize the principles and tools of operational excellence to reduce process complexity across the business.

* Execute on annual cost savings initiatives from both a material and labor perspective

* Interface with other departments to assess and improve existing processes.

* Foster partnership and teamwork across departments/locations throughout the company. Work closely with the entire senior leadership team to gain an in-depth knowledge of the business' end-users, channels, products, applications and supply chain partners to fully understand what drives value and competitive advantage.

* Provide leadership directly and through operations management team to foster a culture and environment of teamwork, collaboration, accountability, respect and winning.

* Select employees, assign objectives, review performance and approve employee compensation.

* Facilitate the performance and talent management process for all direct reports including leadership effectiveness and career development opportunities.

Education and Experience:

* Bachelors Degree in Operations Management or other related field. A Master's Degree is preferred.

* Minimum of 10 years of progressive experience in industrial manufacturing, including 5 years of experience in a leader/management role with responsibility for manufacturing operations. Semiconductor equipment manufacturing experience preferred.

* In-depth knowledge and understanding of manufacturing departments and how decisions impact customer satisfaction, product quality, on-time delivery and the profitability of the business. Extensive experience and judgment to plan, execute and accomplish goals.

* Management experience in small to medium sized teams in a high-growth and dynamic matrixed environment.

* Quality control experience.

* Strategic planning experience

Qualifications and Skills:

* Excellent analysis and decision-making capabilities. Ability to execute toward results with focus and a sense of urgency.

* Strong leadership skills: able to build teams, foster growth in individuals, cultivate a positive culture and hire the right talent for critical positions. Low ego and a strong team player.

* Proven ability to work collaboratively and manage effectively in a demanding environment with changing workloads or priorities

* Ability to establish manufacturing goals and coordinate a wide variety of resources to meet quality and delivery metrics.

* Excellent communication skills, ability to effectively present information, respond to questions and align expectations to assure customer satisfaction

ASM Leadership Competencies:

* Executive Maturity

* Driving for Accountability & Results

* Impact and Influence

* Cross Boundary Collaboration

* Building Organizational Capacity

* Organizational Agility

* Global Perspective and Foresight

* Create Strategic Business Value

Work Environment:

This job operates in multiple areas, including a professional office environment, and cleanroom manufacturing environment. Incumbent will routinely use standard office equipment.

Physical Requirements:

Ability to sit and stand for extended periods.

Expected Hours of work:

Days and hours of work are typically through Monday through Friday, 8:00 am to 5:00 pm. Additional hours beyond a 40-hour workweek may be required to meet business requirements for a two-shift operation.

Travel:

Some domestic travel expected (<20%).

EOE

M/F/D/V

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