Key Account Manager - Chicago, IL South
Chicago, IL, United States
Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery.
At Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential.
Position Summary:
The Key Account Manager will help Braeburn accomplish its purpose by educating Healthcare Professionals (HCPs) about Braeburn’s products and related access resources. This role will help to ensure HCPs are fully informed about the clinical aspects of the product as well as how to obtain the product when making an independent treatment decision for their patients.
Specifically, the Key Account Manager will meet their overall sales objectives by delivering clinical product-related information and providing access related information, in line with Company policies, to appropriate HCPs. The role will require the ability to deliver sales objectives as well as effectively educate on product acquisition, related payer policy, and reimbursement information.
The skills required for a Key Account Manager are Accountability, Adaptability, Business Acumen/Planning, Judgement and Collaboration, Problem Solving, Account Management, Sense of Urgency, Decision Making, and Integrity. Individual must possess experience within a complex distribution model including Specialty Pharmacy, Buy & Bill and direct distribution.
The Key Account Manager must conduct all work activities in accordance with Braeburn policies and code of conduct.
Specific Duties:
Achieveplanned Braeburn goals, and patient access to product objectives and other expected performance measures for assigned geography
Demonstrate mastery of sales competencies: Business Acumen – Review, analyze and interpret reports / facts and data to plan and execute territory activities that ensure quarterly and annual objectives are met. Develop a deep understanding of assigned territory, including delivery of care, major payers and regulatory environment. Understand industry trends and emerging competition as well as reimbursement patterns and potential implications to patient delivery. Understand state law and policies to execute tactics within a local geography
Scientific Knowledge – Mastery of disease state and product information communicated in a compliant manner consistent with the FDA-approved product labeling and REMS program
Customer Engagement – Engage with account personnel to prepare for sales call, uncover needs and opportunities, communicate approved solutions, address customer concerns, gain advance/commitment, post call analysis/next steps
Using internally approved materials, provide information to help inform physicians and office personnel about access related information for Braeburn’s products
Effectively manage and support accounts, which includes ensuring product access and resolving/triage reimbursement issues in a manner that complies with Braeburn policies, processes, and procedures to optimize customer and patient experience
Collaborate effectively with all Braeburn cross-functional partners
Develop ongoing dialogue with customers to effectively anticipate and adapt to customers’ needs, as well as evolving market challenges and opportunities
Exercise sound judgment, and ensure integrity and compliance with all Braeburn policies and Braeburn Code of Conduct
Exercise fiscal control of operational expenses
Skills:
Drive for results/strong sense of accountability and ownership
Strong work ethic and commitment to excellence
Ability to build strong relationships and effectively inform HCPs about Braeburn’s products
Strong attention to detail and follow-through
Ability to solve problems
Proven expertise in informing healthcare provider offices surrounding coding, billing, and submissions in range of payer environments
Documented team-oriented collaboration skills
Strong ethical behavior and commitment to compliance
Demonstrated passion and empathy for improving Addiction/Mental Health patient care
Ability to thrive in a dynamic, accountable start-up environment
Education/Experience:
Bachelor’s degree (BS/BA) required. Advanced business degree a plus
7+ years of pharmaceutical experience with at least 3 years of sales and/or field market access experience in biotech/specialty pharmaceutical/device industries
Proven sales or field market access performance as evidenced by market performance reports and recognition awards in Specialty Pharmacy markets
In-depth understanding of reimbursement/insurance coverage for physician-administered treatments
Proven product launch experience in a highly complicated and competitive environment
Experience selling specialty products, in-particular physician-administered products such as implantable or injectable medication technologies in a healthcare setting
Ability to work autonomously to find new business opportunities
Valid driver’s license and in good standing
Experience in a start-up environment a plus
Willingness to travel both regionally and nationally. Some territories may require overnight travel up to 50-70%.
Braeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company.
Current Address (City – State – ZIP Code) *
Date Available for Employment *
Travel Availability (% of time) *
How did you hear about this job? *
Do you have any friends or relatives employed by Braeburn? *
--
Desired Total Compensation $ (Base Salary + Bonus) *
Years of Product Procurement through National Specialty Pharmacies Experience *
Years of Addiction Experience *
Other Experience *
Please select as many as applicable
Start-up
Product Launch
Injectables
Matrix Environment
REMS Product
Scheduled Class II to Class IV product
Patient/ HUB Services
Are you an American citizen, lawful permanent resident of the United States, temporary resident, refugee or asylee? *
--
Are you presently authorized to work for Braeburn in the position for which you are applying? *
--
Will you now or in the future require Braeburn to sponsor you or to obtain, maintain or extend your employment authorization? *
--
Are you related to any officer or member of the Board of Directors at Braeburn? *
--
Are you able to perform the essential functions of the job for which you are applying, either with or without reasonable accommodations? *
--
If no, please describe the functions that cannot be performed?
Please list any professional licenses and/or certifications as applicable *
Has your professional license/certification/privilege ever been revoked or suspended (Yes, No, N/A)? If yes, state the reason(s). *
Have you been excluded, debarred, suspended or otherwise declared ineligible to participate in federal or state healthcare programs? *
--
Have you ever been involuntarily terminated from employment? *
Specify foreign language proficiency (if relevant to position)
Please list three professional references from your last seven years of employment
LinkedIn Profile
Any additional comments
I understand that completion of this application does not obligate Braeburn to hire me or offer me employment. I certify that my answers are true, accurate, and complete to the best of my knowledge, I understand that any falsification, misrepresentation, or omission of any facts in my application, resume, or any other accompanying or required material, or during any interviews, can be justification for refusal of employment, or immediate termination of employment, regardless of when and how discovered. I understand that this employment application is not a contract of employment. I understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either Braeburn or me. I understand that any oral or written statement to the contrary are hereby expressly disavowed and should not be relied upon by any prospective or existing employee. If hired, I agree to comply with all applicable laws and abide by the rules and regulations of Braeburn as issued from time to time. Braeburn may, at its sole discretion, hold in abeyance or revoke, amend or modify, abridge or change any benefit, policy, practice, condition or process affecting its employees. Any offer of employment I may receive from Braeburn is contingent upon my successful completion of the Company’s pre-employment screening process, including the receipt by Braeburn of references that it considers satisfactory. I authorize all of my former employers and those individuals I have listed as professional references to furnish information about my employment, work performance, abilities, and other qualities pertinent to my qualifications for employment, hereby releasing them from any and all liabilities for damages arising from furnishing the requested information. I also affirm that I have not signed any kind of restrictive document creating any obligation to any former employer that would restrict my acceptance of employment with Braeburn in the position I am seeking. I acknowledge that I have read and understand all of the above statements. *
--
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.
As set forth in Braeburn ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Voluntary Self-Identification of Disability Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026
Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.
As set forth in Braeburn ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
Gender Please select Gender Are you Hispanic/Latino? Please select Are you Hispanic/Latino? Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran Status Please select Veteran Status Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .
How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
Disability Status Please select Disability Status PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr