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Penn Foster Inc
San Francisco, CA, United States
The RealReal is the world's largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR
Job Source: Penn Foster IncAllied Universal
San Francisco, CA, United States
Allied Universal, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision c
Job Source: Allied UniversalMarsh & McLennan Companies
San Francisco, CA, United States
Company: Marsh McLennan Agency Description: The Client Manager provides advice and assistance requiring technical and industry knowledge and client service skills to meet client needs and resolve difficulties. Client Managers may occasionally perform in the capacity of a Client Executive Service for specifically assigned accounts to oversee the p
Job Source: Marsh & McLennan CompaniesMemora Health
San Francisco, CA, United States
[Full Time] Client Success Manager at Memora Health (United States) | BEAMSTART Jobs Client Success Manager Memora Health United States Date Posted 31 Oct, 2022 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required No experience required Remote Work Yes Stock Options No Vacancies 1 avai
Job Source: Memora HealthExponent Partners
San Francisco, CA, United States
Job Description Job Description Salary: The role falls within our Senior Consultant position. The hiring range for this role is $100,000- $130,000 annually - this range may be adjusted based on experience and location. Please note, our salary ranges are based on current market data. Should you What We’re Looking For: Exponent Partners is seeking
Job Source: Exponent PartnersSierra Pacific Financial Advisors, LLC
Berkeley, CA, United States
Kirk joined SPFA covering client engagement for the firm. Kirk's passion is connecting with clients on a personal level to avail to them the best guidance and resources to realize their ideal financial futures. A veteran of the software industry, he came to SPFA to best direct his own retirement investments toward local Bay Area financial experts,
Job Source: Sierra Pacific Financial Advisors, LLCnet-worm.com
San Francisco, CA, United States
**Client Service Manager** ** San Francisco Bay Area 1 month ago 45 applicants** ** Welcome back** Sign in to save **Client Service Manager** at **Baker Street Advisors**. **Baker Street Advisors LLC (BSA)** is a preeminent, private wealth management firm, based in San Francisco. We manage over **$14 billion (AUM)** in aggregate weal
Job Source: net-worm.comAlbourne
San Francisco, CA, United States
The Role: We are looking for a professional client service individual to join our Portfolio team in our San Francisco, CA office. As a Client Account Manager, you will be the conduit through which Albourne provides investment advice to its clients including interacting with them on a daily basis. The Client Account Manager acts as the liaison betwe
Job Source: AlbourneSan Francisco, CA, United States
Company:
Marsh McLennan Agency
Description:
The Client Manager provides advice and assistance requiring technical and industry knowledge and client service skills to meet client needs and resolve difficulties. Client Managers may occasionally perform in the capacity of a Client Executive Service for specifically assigned accounts to oversee the preparation of and providing renewal and new business presentations.
Essential Duties & Responsibilities
Act as the initial point of contact for Clients, Carriers and others on the Client Service Team in the following areas: RFP review and preparation.
Analysis of utilization reports, carrier reports and claims data and trends.
COBRA, HIPAA and coordination of 5500 data.
Work closely with and instruct carrier representatives to ensure smooth implementation of new plans.
Ensure required plan information and materials are sent to the client in a timely manner.
Guide and mentor Benefit Analysts throughout the process of gathering Client census and benefit plan information used to prepare materials for new business presentations, renewals and open enrollment meetings. Explain client needs and concerns focusing on how various plan designs and recommendations address those issues.
Review renewals, new business presentations, and open enrollment materials to ensure they are accurate and complete in content, are compliant with company and regulatory guidelines, and reflect a professional appearance.
Ensure that client files and documentation are maintained according to policy and procedures, and consistent with Marsh & McLennan professional standards.
Develop analytical, customer service and communication skills needed to perform as a Client Executive Service. Present to Client Service or Sales Executive the financial measures used to predict and analyze plan benefit costs, and the factors which influence those costs and premium rates.
Under the guidance of the Client Executive Service, participate in prospect and renewal meetings to learn client needs, challenges and concerns.
Learn best practices to present renewal outcomes to the client and provide recommendations based on the findings with the ultimate goal being to take on these responsibilities.
Conduct employee open enrollment meetings to communicate benefit options.
Respond to and resolve routine issues the client may encounter regarding receipt of benefit services and coverage questions.
Keep Client Executive Service apprised of potential E&O concerns and client dissatisfaction. Strategize with Client Executive Service to develop possible resolutions and proactive solutions to avoid continued or future problems.
Education and/or Experience Must possess a strong understanding of health and welfare plan benefits and carriers such that this expertise is recognized by colleagues and clients. This level of expertise is generally acquired through 5 years' experience providing group health and benefits sales or service while at a brokerage or carrier.
Bachelor degree strongly preferred.
Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format.
Strong knowledge of employee health insurance carriers, their strengths and weaknesses, plan design features as well as the general factors which affect cost and plan design.
Maintain a valid unrestricted Life and Disability License in California and meet the continuing education requirements.
Maintain a valid driver's license and dependable transportation.
Proficiency with Microsoft Word, Excel and PowerPoint to include work experience creating tables, charts, graphs, pivot tables and formulas.
Work Environment & Physical Demands Ability to use computer keyboard and sit in a stationary position for extended periods as well as use of office equipment such as fax and copy machines, and telephones. Work is performed in a typical interior/office work environment.
Travel to client sites is required. Usually within driving distance, but occasionally consists of 2 - 5 night stay out of town.
The applicable base salary range for this role is $60,000 to $128,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://marshmma.com/careers.
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Email Alert for Client Manager jobs in San Francisco, CA, United States
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