Create Email Alert

Email Alert for

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.

Similar Jobs

  • Simon Property Group

    Customer Service Representatives

    Charlotte, NC, United States

    • Ending Soon

    **** Center: Retailer: Job Role: Job Type: City: State/Territory: **Description** The Customer Service Representativewill serve two primary functions at the guest service desk in Simon malls. First, they will serve as the primary greeter for the GSD, engaging with customers inviting them to enter the sweepstakes and introducing the guest to a Sales

    Job Source: Simon Property Group
  • Pizza Hut

    Customer Service Representatives

    Mooresville, NC, United States

    • Ending Soon

    Description: What's on the menu: •DailyPay! •Opportunity to advance quickly- we will train you! •Food Discounts •Flexible Hours •Discount Program: vast array of discounts, including cell phone service, movie tickets, auto insurance, roadside assistance, tire and auto repair, new cars, travel and so many more. Apply Today! http://nowhiring.com/adtp

    Job Source: Pizza Hut
  • Dex Imaging

    Customer Service Representative

    Charlotte, NC, United States

    • Ending Soon

    ** Customer Service Representative** Customer Service Charlotte, North Carolina **Description** **Dex Imaging** is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We provide the best document handling solutions in the industry with no dependency on a single manufacture

    Job Source: Dex Imaging
  • Family Dollar

    CUSTOMER SERVICE REPRESENTATIVE>

    Mt Pleasant, NC, United States

    Family Dollar - 7226 HIGHWAY 49 N [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and m

    Job Source: Family Dollar
  • Family Dollar

    CUSTOMER SERVICE REPRESENTATIVE>

    Granite Quarry, NC, United States

    • Ending Soon

    Family Dollar - 100-298 N SALISBURY GQ AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the st

    Job Source: Family Dollar
  • U-Haul

    Customer Service Representative

    Charlotte, NC, United States

    • Ending Soon

    Location: 340 Dalton Ave, Charlotte, North Carolina 28206 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul comp

    Job Source: U-Haul
  • Wise Up Creative

    Customer Service Representative

    Charlotte, NC, United States

    Job Title: Customer Service Representative Location: Charlotte, NC Department: Customer Service Job Type: Full-time Job Overview: We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for handling customer inquiries, resolving complaint

    Job Source: Wise Up Creative
  • Circle K Stores, Inc.

    Customer Service Representative

    Matthews, NC, United States

    • Ending Soon

    Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As

    Job Source: Circle K Stores, Inc.

Customer Service Representative

Concord, NC, United States

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an Alarm Monitoring Representative working a 2nd shift schedule which could include holidays and weekends.

Alarm Monitoring Operators are responsible for providing exceptional service to our customers by accurately and efficiently responding to alarm signals. They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events. This includes  answering a multi-line telephone system and performing data entry. Our job duty is similar to those of a 911 emergency dispatcher. We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.

Your essential functions will include:

Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately

Answers the multi-line telephone system

Ensures confidentiality of customer information at all times

Minimum Requirements

High School Diploma required, some college Preferred

1-3 years’ work experience

Type 30 + words a minute

Must be able to prioritize and multi task

Must be able to follow written and verbal instructions

Ability to perform duties with a high degree of urgency and accuracy

Good interpersonal communication and organizational skills

A positive attitude of teamwork and continuous improvement

Candidates must complete a pre-hire assessment for typing

Those selected will complete a paid training class and must pass a final exam certifying their skill as a SES Alarm Monitoring Operator

Securitas offers comprehensive benefits including:

Alarm Monitoring Operator Pay Progression Program

Opportunity for annual merit pay increases

Paid company training

Medical, Dental, Vision, and Life Insurance

Company Paid Short Term and Long-Term Disability

401K with 60% Match up to 6% of salary

Paid vacation, holiday and sick time

Educational Assistance

Exceptional growth opportunities

Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Apply

Create Email Alert

Create Email Alert

Email Alert for Customer Service Representative jobs in Concord, NC, United States

ⓘ There was an unexpected error processing your request.

Please refresh the page and try again.

If the problem persists, please contact us with your issue.

Email address is already registered

You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.

Would you like to [visit your alert settings] now?

Success! You're now signed up for Job Alerts

Get ready to discover your next great opportunity.