Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Staff My Agency
Concord, NC, United States
State Farm Agency located in Concord, NC is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required, we will train the right person with the right skill set! We are looki
Job Source: Staff My AgencyAnthony Griffin - Allstate Insurance
Matthews, NC, United States
Benefits/Perks: Paid time off (vacation and/or sick days) 401k with match Health benefits Life insurance Growth potential Hourly pay plus commission/bonus Annual bonus potential Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance ag
Job Source: Anthony Griffin - Allstate InsuranceCircle K Stores, Inc.
Cornelius, NC, United States
Store 2703270: 18635 Old Statesville Rd, Cornelius, North Carolina 28031 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a
Job Source: Circle K Stores, Inc.Circle K Stores, Inc.
Harrisburg, NC, United States
Store 2706616: 4050 Harris Square Dr., Harrisburg, North Carolina 28075 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a
Job Source: Circle K Stores, Inc.SP Plus Corporation
Charlotte, NC, United States
Overview SP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment,
Job Source: SP Plus CorporationSecuritas Electronic Security Inc
Pineville, NC, United States
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience
Job Source: Securitas Electronic Security IncP.E.A.C.H. Teams
Concord, NC, United States
Requirements Requirements: Must be able to have flexible availability including weekends and some nights. Must have strong communication skills, including a pleasant phone demeanor. Must have practical experience in customer service. Must be able to work with technicians to ensure the highest level of customer satisfaction and technical correctness
Job Source: P.E.A.C.H. TeamsLatin Labor Staffing
Charlotte, NC, United States
Weekly pay Flexible scheduling No weekends or evenings Our office is looking for new Customer Service Representatives! We are looking for candidates with experience in using computers, bilingual, and be willing to learn! Customer Service Representative Job Responsibilities: Serves and assists customers in person and on the telephone. Be engaging a
Job Source: Latin Labor StaffingCharlotte, NC, United States
Job Title: Customer Service Representative
Location: Charlotte, NC
Department: Customer Service
Job Type: Full-time
Job Overview: We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for handling customer inquiries, resolving complaints, and providing an exceptional customer experience. This role requires excellent communication skills, a friendly and patient demeanor, and the ability to work efficiently in a fast-paced environment.
Key Responsibilities:
Customer Interaction:
Handle inbound and outbound customer calls, emails, and chat inquiries.
Provide accurate information about products and services.
Assist customers with placing orders, returns, and exchanges.
Address and resolve customer complaints in a professional manner.
Problem Solving:
Troubleshoot and resolve customer issues efficiently.
Escalate complex issues to the appropriate department when necessary.
Follow up with customers to ensure their issues are resolved satisfactorily.
Documentation:
Maintain detailed and accurate records of customer interactions.
Update customer information in the company's CRM system.
Prepare reports on customer feedback and service issues.
Product Knowledge:
Stay up-to-date with product knowledge and company policies.
Provide customers with recommendations based on their needs and preferences.
Team Collaboration:
Collaborate with team members to improve overall customer service experience.
Participate in team meetings and training sessions.
Share feedback and insights to help improve processes and customer satisfaction.
Qualifications:
High school diploma or equivalent; college degree preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Proficient in using customer service software, CRM systems, and Microsoft Office Suite.
Ability to work flexible hours, including evenings and weekends if required.
Positive attitude and a team player.
Email Alert for Customer Service Representative jobs in Charlotte, NC, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.