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RELX INC
Houston
Do you enjoybeing part of a team that delivers quality customer service? Join us in Shaping the World About our TeamIntelligize is the leading provider of best-in-class content, exclusive news collections, regulatory insights, and powerful analytical tools for compliance, transactional and financial reporting professionals. Intelligize offers a web
Job Source: RELX INCCherry Bekaert
Sugar Land
**Description** Ranked among the largest accounting and consulting firms in the country and consistently recognized as a **Great Place to Work (bh.com/about/awards-and-recognition/)** , **Cherry Bekaert** delivers innovative advisory, assurance and tax services to our clients. At Cherry Bekaert we create shared success through teamwork, energy, and
Job Source: Cherry BekaertLincoln Technical Institute
Houston
**Position** : Partnership Accounts Manager **Requisition ID:** : 918-17045 Join the team at Lincoln Technical Institute's Corporate Office and become our next Partnership Accounts Manager! This role is primarily remote with significant travel. Take the helm in managing key industry relationships that will propel Lincoln Educational Services forwar
Job Source: Lincoln Technical InstituteVontier
Houston
You will play an integral role in supporting the world’s largest and most successful fueling equipment and related industry technologies company. Gilbarco Veeder-Root has been designing and manufacturing petroleum equipment since 1865. Today, we use cutting-edge technologies to drive the industry forward through state-of-the-art innovations. You wi
Job Source: VontierHoneywell
Houston
As a Lead Account Manager here at Honeywell Industrial Automation, you will play a crucial role in driving revenue growth in the Houston Area. Your extensive expertise in managing key accounts, building strong relationships as well as your deep understanding of the oil and gas, refining, energy, and industrial sectors will enable you to effectively
Job Source: HoneywellCelestica
Houston
Req ID: 119992 Remote Position: Yes Region: Americas Country: USA **Summary** Advanced expertise in the area of business management and business development; applies expertise cross-functionally. Work is guided by broad company objectives and corporate policy. Incumbents oversee very complex, or multiple complex projects, including cross-functional
Job Source: CelesticaCornerstone onDemand
Houston
**Customer Excellence Manager – North America** The Customer Excellence Manager is responsible for engaging with clients to drive value realization in the solution and mitigate retention risk. Through direct client engagements, the Customer Excellence Manager ensures optimization and the resolution of issues related to client dissatisfaction so tha
Job Source: Cornerstone onDemandHome Depot
Pearland
**Position Purpose:** Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, addr
Job Source: Home DepotHouston
**Customer Accounts Manager**
Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
**Skills for Success**
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
**The Work**
+ Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
+ Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
+ Second up to the General Manager
+ Build authentic customer relationships to support customers in their ownership goals and drive sales
+ Manage the collections process by counseling customers to gain timely lease/merchandise renewals
+ Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
+ Contact customers who have not renewed merchandise agreements
+ Maintain customers contact over the phone and through home visits
+ Update customers information and maintain accuracy
+ Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
+ Clean and certify merchandise in the cleaning station for all merchandise personally returned
+ Complete and maintain weekly vehicle maintenance sheet and route sheets daily
+ Load, secure and protect product in company vehicle
+ Safely operate company vehicle
+ Assist the Sales Team as needed
+ Any other reasonable duties requested by management
**Requirements**
+ United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
+ Must meet DOT requirements to obtain certification in required states (United States)
+ Ability to work schedule of hours varying from 8 am to 9 pm
+ Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
+ Two years of college or two years of previous management experience preferred
+ High School diploma or equivalent preferred
+ Excellent interpersonal and communication skills
+ High energy with the ability to effectively perform all functions of the store and multitasking effectively
+ Proper telephone etiquette
+ Uphold the Aaron’s Brand and protect company assets
+ Maintain a professional appearance
+ Proficient computer skills
Email Alert for Customer Accounts Manager_ jobs in Houston
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