Lead Digital Product Manager

Phoenix, AZ, United States

About this role:

Wells Fargo is seeking a nCino Product Owner (Lead Digital Product Manager) in Consumer & Small Business Banking providing coverage for Small Business Operations. Learn more about the career areas and lines of business at www.wellsfargo.com.

The nCino Product Owner (Lead Digital Product Manager) is responsible for product management and working with various groups and systems to adopt a streamlined platform called nCino, which will integrate multiple, current systems used by Wells Fargo for business lending needs. This role will define processes and roadmaps from beginning to end that impact the customer experience. This job will help define the product outcomes and strategy and drive towards the end-state vision. Lead scrum teams to create exceptional omni-channel experiences and products with measurable business outcomes and customer benefits. Responsible for key business and customer metrics, as well as the related processes and policies, including risk and controls.

In this role, you will:

Serve as Product Owner for a scrum team for the nCino Fulfillment System establishing Minimum Viable Product (MVP) and subsequent Minimum Releasable Product (MRP) releases.

Review and analyze business needs and lead story refinement and prioritization to deliver solutions for business process work of moderate to high complexity.

Make decisions in complex and multi-faceted situations of market dynamics, trends, and regulatory impact.

Oversee risk management to meet deliverables and drive results in compliance with requirements.

Collaborate and consult with managers, stakeholders, scrum masters, project managers, and delivery team to resolve issues and achieve project goals.

Required Qualifications, US:

5+ years of Product Management or Product Owner experience, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following:  work experience, training, military experience, education.

Experience with Agile practices and frameworks to include Scrum, Kanban, LeSS, etc. and collaboration tools, such as Jira, Confluence and SharePoint.

Experience leading a scrum team with accountability for backlog development, refinement and prioritization.

Desired Qualifications:

Experience with complex data platforms.

Strong communication skills and ability to articulate complex material to a diverse audience.

Ability to synthesize and distill complex problems.

Process engineering experience.

Financial services experience specifically with Small Business Lending.

Change management experience.

Knowledge and understanding of technology project management: cross platform projects.

Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members.

Ability to facilitate and lead meetings to reach conclusions, identify tasks, record actions, and achieve results.

Job Expectations:

Ability to travel up to 20% of the time.

Position requires onsite presence at one of the locations: Charlotte, North Carolina, Pheonix, Arizona or Chandler, Arizona

Pay Range

$96,600.00 - $171,800.00

Posting End Date:

23 Apr 2024 *Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.