Senior Director, Value Enablement (transformation, portfolio management)

Chicago, IL, United States

Senior Director, Value Enablement

The Value Enablement Office for ABS (Aon Business Services) role ensures that ABS initiatives align with the company’s strategic objectives, oversees, and owns the portfolio execution, ensuring the delivery of tangible business value including revenue growth, process optimization, realizable productivity and to ensure that our customers and colleagues achieve the maximum value from ABS capabilities and investments. This role collaborates with Solution Lines, global ABS capabilities including operations and product/platform/service teams, to define, prioritize and be responsible for value delivery.

Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like Strategy Alignment : Works closely with senior management to understand the overall company strategy and align ABS initiatives accordingly. This involves finding opportunities where ABS can give value, streamline processes, and improve operational efficiency.

Value Identification & Management : Leads efforts to identify and prioritize value creation opportunities within Aon and ABS by collaborating with ABS teams to understand client and colleague needs, goals, and desired outcomes, and develop customized value realization plans. This may involve conducting assessments, analyzing data, and collaborating with various internal and external partners to identify areas for improvement and value realization.

Performance Measurement : Establishes key performance indicators (KPIs), leading indicators and metrics to measure the effectiveness and success of ABS initiatives. This includes defining targets, tracking progress, and regularly reporting on the achieved value and benefits to partners.

Project & Portfolio Management and Execution : Oversees the planning, execution, and monitoring of value realization initiatives and the investment portfolio across ABS. This involves coordinating cross-functional teams, leading resources, and ensuring projects are delivered on time, on quality, within budget and outcomes as committed.

Stakeholder Engagement : Collaborates with internal team members, such as business unit leaders, process owners, and IT teams, to understand their needs, capture feedback, and ensure alignment with ABS initiatives. Effective communication and relationship-building skills are crucial in this aspect of the role.

People Leadership : Develops others by translating strategic direction and cascading across the team; seeks opportunities to involve team in key initiatives; and is accountable for developing direct reports and crafting succession plans. Leads resource allocation decisions to enhance effectiveness and sets standards for quality and performance expectations. Appropriately adjusts priorities, strategies and resources in response to relevant organizational changes.

Skills and experience that will lead to success Bachelor's degree in engineering, business or a related field. MBA or advanced degree is a plus.

Proven experience in customer success, business and IT performance benchmarking, product and portfolio management with a focus on value realization and driving measurable outcomes.

Strong understanding of customer-centric methodologies and strategies.

Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal partners.

Analytical approach with the ability to analyze data, identify trends, and draw actionable insights.

Exceptional problem-solving and decision-making abilities.

Ability to work independently and run multiple projects simultaneously.

Results-oriented mentality with a strong commitment to customer satisfaction and success.

How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to handle your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $175,000-$225,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

This position is eligible to participate in Aon’s annual incentive plans in addition to base salary. The amount of any incentives varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance. This role does not accrue vacation. Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with Company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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