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Service Director

Irving, TX, United States

A high-volume, import dealership in Dallas, TX islooking for an experienced , professional Service Director. Thisstoreoffers aggressive compensation packages based on experience. Also, there are highly competitive benefits with an outstanding 401(k) that includes an employer match.

A minimum of 3+ years automotive Fixed Operations Director and/or Service Director/Service Managerexperience is required.

Benefits:

Paid training and development

Career growth opportunities

Medical, Dental, and Vision Coverage

Yearly Service Director Academy

Employee Discounts

Paid vacation

401(k) with company match

Responsibilities:

Consult and collaborate with Parts Manager and dealership management on all aspects of Fixed Operations. Wholesale growth

All fill rate analysis

Lost sales tracking

General growth and profitability of the dealerships parts business

Develop, implement and coordinate strategic plan to maximize margins

Lead team of professionals to achieve aggressive sales goals and profit objectives

Optimize parts inventory through direction and influence of dealership management to ensure attainment of Parts Sales objectives

Drive growth and operational processes by utilizing the following tools, systems, products and software: MPI – Inspection Process

ROAMS

CSS – Competitive Services Strategy

ADP

DealerSocket and/or ELEAD

ZAK Products

And others as determined

Utilize systems, hardware, software, marketing and products to maximize efficiency and accurately track inventory

Implement and manage best practices that deliver exceptional CSI scores

Qualifications (Education, Experience, Certifications, Licenses):

Minimum of 3+ years automotive Fixed Operations Director and/or Service Director/Service Managerexperience

Track record of excellent Customer Service Index is a must

Bachelors, degree or equivalent experience

Prior experience and proven success in leading and managing a team to meet or exceed clear goals and objectives

Proven ability to attract, develop and retain great talent

Must be able to work an extended hours schedule, including weekends

Experience and desire to work with technology

Professional appearance and work ethic

Self-motivated, goal oriented, and ability to work within a fast paced environment

Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)

*All potential employees must pass pre-employment testing including a background check and drug screen

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.

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Service Director jobs in Irving, TX, United States

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