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Houlihan Lokey
Dallas, TX, United States
Business Unit: Corporate Finance Industry: CORP - Corporate About Houlihan Lokey: Houlihan Lokey, Inc. (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital markets, financial restructuring, and financial and valuation advisory. Houlihan Lokey serves corporations, institutions, and governments worldwide with o
Job Source: Houlihan LokeyConfidential
Dallas, TX, United States
Head of Customer Success About the Company Innovative provider of AI-powered voice ordering technology for restaurants Industry Internet Type Privately Held, VC-backed Founded 2017 Employees 11-50 Categories Technology Internet Telecommunications Best Wailea Restaurants Hawaii Regional Cuisine Maui Dining Specialties Startup Technology Restaurant
Job Source: ConfidentialConfidential
Dallas, TX, United States
Head of Customer Success About the Company Innovative AI-powered push-to-talk app Industry Internet Type Privately Held Founded 2000 Employees 2-10 About the Role The Company is seeking a Head of Customer Success to join their pioneering team. This strategic role is pivotal in the company's mission to transform the way field professionals connect,
Job Source: ConfidentialS&P Global
Dallas, TX, United States
About the Role: Grade Level (for internal use): 13 The Team: By leading both the Client Engagement and Client Support Teams, the head of Client Success North America is responsible retaining and developing business with existing WSO clients. Responsibilities and Impact: By leading the proactive, Client Engagement and reactive, Client Support Team
Job Source: S&P GlobalAmazon
Dallas, TX, United States
Description This role is open to these locations: Seattle, WA; and Dallas, TX. Relocation offered from within the US to any of these locations. AWS is looking for leaders like you to help launch Salesforce Success Central (SFSC), a dedicated Center of Excellence providing Salesforce expertise and managed services to help teams across Amazon acceler
Job Source: AmazonAmazon
Dallas
Description This role is open to these locations: Seattle, WA; and Dallas, TX. Relocation offered from within the US to any of these locations. AWS is looking for leaders like you to help launch Salesforce Success Central (SFSC), a dedicated Center of Excellence providing Salesforce expertise and managed services to help teams across Amazon acceler
Job Source: AmazonAmazon
Dallas, TX, United States
Description This role is open to these locations: Seattle, WA; and Dallas, TX. Relocation offered from within the US to any of these locations. AWS is looking for leaders like you to help launch Salesforce Success Central (SFSC), a dedicated Center of Excellence providing Salesforce expertise and managed services to help teams across Amazon acceler
Job Source: AmazonConfidential
Dallas, TX, United States
Head of M&A About the Company Market-leading consumer services organization Industry Consumer Services Type Privately Held, Private Equity-backed About the Role The Company is seeking a Head of M&A with 6-10 years of experience, preferably in investment banking or private equity. This role is pivotal in defining and executing the company's M&A in
Job Source: ConfidentialDallas, TX, United States
Business Unit:
Corporate Finance
Industry:
CORP - Corporate
About Houlihan Lokey:
Houlihan Lokey, Inc. (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital markets, financial restructuring, and financial and valuation advisory. Houlihan Lokey serves corporations, institutions, and governments worldwide with offices in the Americas, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm's commitment to client success across its advisory services. The firm is the No. 1 investment bank for all global M&A transactions, the No. 1 M&A advisor for the past nine consecutive years in the U.S., the No. 1 global restructuring advisor for the past ten consecutive years, and the No. 1 global M&A fairness opinion advisor over the past 25 years, all based on number of transactions and according to data provided by LSEG (formerly Refinitiv).
Scope:
Houlihan Lokey's Augmented Coverage & Execution (ACE) team, an innovative group that assists Bankers in revenue generation activities, is looking for a new leader of the Success Team. We are looking for a results-driven candidate to lead a growing team of success managers who support bankers around the world. You will be a critical member of the ACE leadership team and the key manager of the team responsible for delivering our platform to our bankers. In addition to managing the success team you will need to maintain senior relationships with our investment banking leadership around the world. You will report to the Head of ACE. This role is focused on internal relationships and creating systems driven team.
Responsibilities:
Primary liaison for bankers to the ACE team
Build and manage successful relationships with Bankers to assist in revenue generating activities
Provide insights to Bankers to ensure that they get the most out of the platform, setting our Bankers up to meet their objectives with the aim of helping grow our client base
Ensure strong product adoption across all partners and relevant stakeholders at all levels
Leverage the firm's research and automation resources to identify potential opportunities across the firm's lines of business
Collaborate with our analytics team to further refine insights and drive appropriate behavior
Work collaboratively with the ACE Leadership, Product and Technology teams to troubleshoot Banker issues and help influence our technical roadmap
Manage the Success team against adoption and efficiency metrics as well as improve our measurement and understanding of their performance against firm goals
Design systems, refine processes and improve operations to help the ACE team scale to cover the entire firm
Requirements/Qualifications: 10+ years of experience in account management roles, preferably in the tech-enabled services or financial services industry
The ability to build relationships at all organizational levels
Excellent listening and presentation skills
Knowledge of Salesforce/CRM and the ability to work with internal partners to drive forward projects
Knowledge of investment banking preferred
Salary Range
Houlihan Lokey is committed to providing its employees with an exciting career opportunity and competitive total compensation package, which may include other components such as discretionary incentive compensation. The firm's good faith and reasonable estimate of the possible salary range for this role at the time of posting is:
$175,000.00-$225,000.00
Actual salary at the time of hire may vary and may be above or below the range based on various factors, including, but not limited to, the candidate's relevant qualifications, skills, and experience and the location where this position may be filled.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.
Email Alert for Head of Success jobs in Dallas, TX, United States
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