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Head of Product

, CA, United States

About Peppr:

At Peppr, we believe that technology should empower restaurants to thrive. Our mission is to provide restaurants with the tools they need to succeed in a fast-paced, ever-changing industry. Peppr POS (Point of Sale) provides SMB restaurants a cutting-edge management and transaction platform that targets solving their unique challenges and improves the efficiency of their operations. Join us on our journey to transform the restaurant experience, one transaction at a time.

About the role:

We're looking for a Head of Product to lead the strategy, development, and lifecycle management for Peppr's restaurant POS and other SaaS products. This is a pivotal role that will shape the future of Peppr's restaurant SaaS products and also provide critical leadership to the Product Team. The ideal candidate will have a proven track record in product management, a deep understanding of the restaurant and catering industry, and a strong ability to translate market insights into successful product strategies.

Responsibilities:

Responsible for the product planning, design, development, and release of cloud-based POS and other SaaS software products for restaurants, achieving product goals and commercial value.

Based on market demand and user feedback, optimize and iterate product design to enhance user experience and market competitiveness.

Research and analyze the SaaS market, understand competitors' products and strategies, and formulate corresponding product strategies and marketing plans.

Collaborate with cross-functional teams (development, design, operations, marketing, etc.) to drive product development, testing, release, and promotion.

Regularly analyze and evaluate product data, make data-driven decisions and optimizations, and improve user activity and conversion rates.

Requirements:

7+ years of experience as a SaaS product manager, including familiarity with the product development process and project management

Ability to independently complete product framework design and iterative design

Familiar with internet technology and product design including proficiency in product prototype design tools such as Axure and Sketch.

Deep understanding of the catering industry, providing industry insights, as well as familiarity with business processes, models .

Strong skills in communication, collaboration, and execution, along with strong data analysis and problem-solving abilities.

Ability to communicate effectively in English and Chinese.

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