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Sam's Club
Odessa, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Midland, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubPizza Hut
Odessa, TX, United States
Description: What's on the menu: •DailyPay! •Opportunity to advance quickly- we will train you! •Food Discounts •Flexible Hours •Discount Program: vast array of discounts, including cell phone service, movie tickets, auto insurance, roadside assistance, tire and auto repair, new cars, travel and so many more. Apply Today! http://nowhiring.com/adtp
Job Source: Pizza HutBerkshire Production Supply
Odessa, TX, United States
Job Description PTSolutions the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States. With more than 40 locations throughout the country and more than 1,000,000 square feet of warehouse space, PTSolutions is continuously expanding our product offerings, while guaranteeing responsive personal s
Job Source: Berkshire Production SupplyKLINGER GPI
Odessa, TX, United States
Customer Service Representative I KLINGER GPI is looking for an hourly, non-exempt, full-time (40+ hours per week) Customer Service Representative I to add to our Odessa, TX team. We will train you on our ERP system and give you all the tools that you will need to succeed. If you enjoy working with people, are good with a computer, and have excell
Job Source: KLINGER GPIVault Pressure Control
Midland, TX, United States
Job Type Full-time Description Vault Pressure Control, LLC, leveraging its 100-year product legacy, is a preferred solutions Vault provider of quality pressure control equipment and services for the oil and gas industry. The Customer Support Representative is responsible for coordinating the procurement, assembly, maintenance, distribution, and
Job Source: Vault Pressure ControlHoerbiger Wien Gmbh
Odessa, TX, United States
**Customer Service Representative - Odessa, TX** **Tasks** HOERBIGER Service Inc. is currently seeking a Customer Service/Warehouse Representative to join our team in Odessa, TX. This position works as a liaison between the Customer and HOERBIGER, as well as executes all order entry and quotation activities. Assists and organizes activities through
Job Source: Hoerbiger Wien GmbhRent-A-Center
Odessa, TX, United States
We are Hiring Immediately! It's Your Career. Own it! At TLH Enterprises, DBA Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. customer account reps that want to move up with the company and that will provide exce
Job Source: Rent-A-CenterMidland, TX, United States
**Customer Service Representative**
Coleman Family Midland, Texas MIDLAND COMMUNITY HEALTHCARE SERVICES, INC.
Midland, Texas
JOB DESCRIPTION
JOB TITLE: CUSTOMER SERVICE REPRESENTATIVE
DEPARTMENT: COLEMAN / PEDIATRICS
REPORTS TO: CLINIC MANAGER
OES CODE:
FLSA EXEMPTIONS STATUS: NON-EXEMPT
JOB SUMMARY
Customer service representatives are the first point of contact for the patients of Midland Community Healthcare Services. They are expected to provide excellent customer service while performing tasks such as answering phones, scheduling appointments, taking patient payments, and assisting patients with their service needs.
JOB DUTIES
* Answer, transfer, and initiate clinic business phone calls.
* Schedule, confirm, work-in, and change patients appointments per proper administrative procedure.
* Verify and input data in computer system including insurance and patient demographics.
* Verify insurance or program information presented by patients per proper procedure.
* Collect co-payments, deductibles, and past due balances, and answer patients billing questions.
* Assist patients with financial agreements for past due balances.
* Provide the Billing Department with supporting documentation needed to continue the billing process.
* Reconcile day sheets, for credit card payments during end of day procedures.
* Maintain an orderly workstation.
* Prepare for the next day by requesting needed documentation, printing schedules, and making needed copies.
* Assist patients with information about the clinic, its programs, and clinic processes.
* Participate in cross-training opportunities in order to help other front office areas.
* Performs other duties as assigned by the Clinic Manager.
SUPERVISORY RESPONSIBILITIES
* No Supervisory Responsibilities are included in this position.
CRITICAL SKILLS AND ABILITIES
* Customer Service Oriented.
* Oral Comprehension, Expression, Recognition, and Clarity.
* Written Comprehension and Expression.
* Computer & Technology Skills - The ability to navigate and utilize Microsoft Office, and the ability to learn to navigate and utilize proprietary medical software packages.
* Time Management The ability to prioritize tasks in order to best serve the patient and the flow of the call center.
* Cultural Competency the ability to deal with people of various cultures and social status, as well as outside entities
QUALIFICATION REQUIREMENTS
* Must have a High School Diploma or G.E.D.
* 1-3 years of customer service experience *preferred*.
* 1-3 years of medical office experience *preferred*.
* No felony results on a criminal background screening.
* Drug Screen Test with a negative result.
* Bilingual *preferred*.
WORK ENVIRONMENT/CONDITIONS
*BBP Class III* *:* This position does not include any exposure-prone duties. These employees will still receive basic personal protective equipment training, basic bloodborne pathogen standard training and safety precautions. Employees in this class are still to be offered vaccinations provided by Midland Community Healthcare Services if wanted.
*Physical Demand* : Ability to interact with patients and operate office equipment for patient services. Employees will need the ability to lift a minimum of 25 lbs, or more, independently as necessary. Vision abilities are required to read and verify patient information, to read information on medical records, and to read information on computer systems. Ability to pull, push, lift, and manipulate equipment and files. The ability to move freely about the front office and medical record areas in order to perform the job duties is required. In compliance with *EEOC 29 CFR part 1630*, reasonable accommodations will be made for those employees with disabilities in order to assist them in performing the job duties and demands, provided it does not constitute undue hardship upon MCHS.
_________________________________________ __________________
Employee Date
Location Midland, Texas
Email Alert for Customer Service Representative jobs in Midland, TX, United States
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