Front Office Representative
Philadelphia, PA, United States
Front Office Representative
Department: Elite Branding
Employment Type: Full Time
Location: Philadelphia, PA
Compensation: $39,000 - $50,000 / year
Description
About the Role: At the heart of Elite Branding is our commitment to people. We firmly believe that our team is the company's most valuable asset, and that is why we strive to provide a work environment that encourages collaboration, creativity, and personal and professional growth. As a Front Office Representative, you will be the first point of contact for our company. You will greet guests, handle inquiries, and provide exceptional customer service to everyone who visits or calls our office.
Key Responsibilities
Responsibilities:
Greet and welcome visitors with professionalism and a positive attitude.
Answer phone calls and direct them appropriately.
Manage incoming and outgoing mail and packages.
Maintain a tidy and organized front office area.
Assist with administrative tasks such as data entry, filing, and scheduling appointments.
Collaborate with other departments to ensure smooth operations and customer satisfaction.
Skills, Knowledge and Expertise
Qualifications: Previous experience in a customer-facing role preferred.
Excellent communication skills, both verbal and written.
Strong organizational and multitasking abilities.
Proficiency in MS Office (Word, Excel, Outlook).
Ability to handle sensitive information with confidentiality.
Benefits
Benefits: Dental insurance
Employee assistance program
Flexible schedule
Free parking